Announcements
No record found.
Hi,
We are using the Event portal to manage the event registrations. It seems the default setting of contact-matching is First Name + Last Name + Email, but with our CRM, we only check the email address to definie if the contact exists.
We would like to know if it's possible to modify the contact-matching strategy like the functionnality of marketing forms?(https://docs.microsoft.com/en-us/dynamics365/marketing/mkt-settings-matching)
Thank you in advance.
Hi xhj45,
Yes, we can create a new event administration settings record and use Email only strategy.
https://docs.microsoft.com/en-us/dynamics365/marketing/events-settings#event-administration
Hi Clofly,
Thank you for the answer! It works well now.
Besides, do you have any idea how can we update the first name and second name if the registration is from an existing contact?
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Stars!
Thanks to all of our 2025 Community Spotlight stars!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
ManoVerse 209 Super User 2026 Season 1
CU11031447-0 100
NeerajPawar 71
