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Customer experience | Sales, Customer Insights,...
Answered

Change the status of the paid invoice to Cancelled

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Posted on by 65

Hi Folks, 

I have accidently marked an invoice as paid is there a way to change its status to cancelled instead.

  • Verified answer
    Wahaj Rashid Profile Picture
    11,323 on at

    Hi,

    Paid invoices can be marked as Canceled. You should see Cancel button on Paid invoices:

    pastedimage1617258088037v2.png

  • Verified answer
    Ayaka Iwai Profile Picture
    Microsoft Employee on at

    You can cancel invoice by ribbon button on each invoice form

  • VIDIT Profile Picture
    65 on at

    Thank you for the help

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