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Travel Requisition workflow error in Expense management

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Posted on by Community Member Microsoft Employee

When I create travel requisition in Expense Management and submit through workflow for a user ,getting the following error.

SysWorkflow-submit SysWorkflowDocument-assertPermission SysWorkflowDocument-assert User xxx not found.

I have admin rights and using expense management delegate for the particular user to create an requisition

Thanks

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Freesia 7 on at

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Travel Requisition workflow error in Expense management

Hi

I get the same error... have tested this before - submitted on behalf (as a delegate) of an employee not set up as a user and could submit.

Workflow is fine with no errors and one active user in the user group.

Tested with all roles in the security diagnostics.

There is an account linked to the employee...

Please assist!!!!
Raluca Lucia Pupeza on at

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RE: Travel Requisition workflow error in Expense management

Hi Heshu,

If the issue occurs again, my suggestion would be to create a service request with us so we can check all the setup in place and further investigate.

Thank you,

Raluca
Community Member Microsoft Employee on at

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RE: Travel Requisition workflow error in Expense management

yeah thanks for the response. now its is working after several log out / in..
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Michal Krejza on at

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RE: Travel Requisition workflow error in Expense management

Hi Heshu,

This message is quite general and might be caused by several issues. Some have been listed by Gunjan. Other times it can be caused by workflow delegation. If the work item is assigned to user Adam, and he has setup for workflow delegation (User options) to Patricia, system will try to assign to Patricia. But Patricia must be enabled and connected to employee - similar what has been discussed by Gunjan.
Ludwig Reinhard Microsoft Employee on at

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RE: Travel Requisition workflow error in Expense management

Hi Heshu,

Rather than writing back and forth multiple times here, is it possible that you share details of your system and workflow setup?

A couple of screenprints that illustrate things would be great.

Many thanks,

Ludwig
Community Member Microsoft Employee on at

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RE: Travel Requisition workflow error in Expense management

Yes user having permission..

I

now its working as I did multiple times login and log out.. not sure how it worked now..thanks for ur support
Gunjan Bhattachayya 35,421 on at

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RE: Travel Requisition workflow error in Expense management

Does the user have permissions for this workflow?
Community Member Microsoft Employee on at

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RE: Travel Requisition workflow error in Expense management

Yes its linked..
Gunjan Bhattachayya 35,421 on at

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RE: Travel Requisition workflow error in Expense management

Hi Heshu,

Is the user linked to a person?
Community Member Microsoft Employee on at

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RE: Travel Requisition workflow error in Expense management

Thanks Gunjan for the reply. User exists and is enabled