Finance | Project Operations, Human Resources, ...

Travel Requisition workflow error in Expense management

(0) Share

Report

Posted on by Community Member

When I create travel requisition in Expense Management and submit through workflow for a user ,getting the following error.

SysWorkflow-submit SysWorkflowDocument-assertPermission SysWorkflowDocument-assert User xxx not found.

I have admin rights and using expense management delegate for the particular user to create an requisition

Thanks

I have the same question (0)

All responses (11)

Answers (0)

Suggested answer

Gunjan Bhattachayya 35,423 on at

Like (0)

Report

Hi Heshu,

Please make sure that the user exists and that the user is enabled.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Thanks Gunjan for the reply. User exists and is enabled

Was this reply helpful? Yes No
Gunjan Bhattachayya 35,423 on at

Like (0)

Report

Hi Heshu,

Is the user linked to a person?

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Yes its linked..

Was this reply helpful? Yes No
Gunjan Bhattachayya 35,423 on at

Like (0)

Report

Does the user have permissions for this workflow?

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Yes user having permission..

I

now its working as I did multiple times login and log out.. not sure how it worked now..thanks for ur support

Was this reply helpful? Yes No
Ludwig Reinhard Microsoft Employee on at

Like (1)

Report

Hi Heshu,

Rather than writing back and forth multiple times here, is it possible that you share details of your system and workflow setup?

A couple of screenprints that illustrate things would be great.

Many thanks,

Ludwig

Was this reply helpful? Yes No
Suggested answer

Michal Krejza on at

Like (0)

Report

Hi Heshu,

This message is quite general and might be caused by several issues. Some have been listed by Gunjan. Other times it can be caused by workflow delegation. If the work item is assigned to user Adam, and he has setup for workflow delegation (User options) to Patricia, system will try to assign to Patricia. But Patricia must be enabled and connected to employee - similar what has been discussed by Gunjan.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

yeah thanks for the response. now its is working after several log out / in..

Was this reply helpful? Yes No
RP-27050721-0 on at

Like (0)

Report

Hi Heshu,

If the issue occurs again, my suggestion would be to create a service request with us so we can check all the setup in place and further investigate.

Thank you,

Raluca

Was this reply helpful? Yes No