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Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Travel Requisition workflow error in Expense management

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Posted on by

Hi

When I create travel requisition in Expense Management and submit through workflow for a user ,getting the following error. 

SysWorkflow-submit SysWorkflowDocument-assertPermission SysWorkflowDocument-assert User xxx  not found.

I have admin rights and using expense management delegate for the particular user to create an requisition

Thanks

I have the same question (0)
  • Suggested answer
    Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Heshu,

    Please make sure that the user exists and that the user is enabled.

  • Community Member Profile Picture
    on at

    Thanks Gunjan for the reply. User exists and is enabled

  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Heshu,

    Is the user linked to a person?

    pastedimage1611229830668v1.png

  • Community Member Profile Picture
    on at

    Yes its linked..

  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Does the user have permissions for this workflow?

  • Community Member Profile Picture
    on at

    Yes user having permission..

    I

    now its working as I did multiple times login and log out.. not sure how it worked now..thanks for ur support

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Heshu,

    Rather than writing back and forth multiple times here, is it possible that you share details of your system and workflow setup?

    A couple of screenprints that illustrate things would be great.

    Many thanks,

    Ludwig

  • Suggested answer
    Michal Krejza Profile Picture
    on at

    Hi Heshu,

    This message is quite general and might be caused by several issues. Some have been listed by Gunjan. Other times it can be caused by workflow delegation. If the work item is assigned to user Adam, and he has setup for workflow delegation (User options) to Patricia, system will try to assign to Patricia. But Patricia must be enabled and connected to employee - similar what has been discussed by Gunjan.

  • Community Member Profile Picture
    on at

    yeah thanks for the response. now its is working after several log out / in..

  • RP-27050721-0 Profile Picture
    on at

    Hi Heshu,

    If the issue occurs again, my suggestion would be to create a service request with us so we can check all the setup in place and further investigate.

    Thank you,

    Raluca

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