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Dynamics 365 Community / Forums / Customer Insights - Journeys forum / Adding recipients and ...
Customer Insights - Journeys forum

Adding recipients and updating their delivery status in marketing emails

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Posted on by Community Member

Hello,

I can't seem to find a way to add recipients and update their status for the marketing email through the Web API.

I checked the Web API docs and there isn't anything related to dynamics 365 for marketing there. I found out using the list of EntitySet in API that I can get the list of marketing emails using "msdyncrm_marketingemails", but there isn't any mention of that or anything related to that in the docs.

Can anyone point me to the right direction?

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Hi,

    Thanks for the reply. I am actually providing an integration for dynamics 365 in our product. We are trying to provide an option for the users to push the campaign email sent from our product to dynamics.

    What I am trying to do is that... when a user clicks on 'push' I will create an email by the same name in dynamics, add the same recipients (if present in dynamics), update these recipients with the same recipient status.

    I recently found out about marketing campaigns in marketing module of dynamics too. It would be great if this is possible through that module too.

  • Suggested answer
    megcda Profile Picture
    megcda 2,192 on at

    Hi RV_17,

    I'm not really clear why you would be trying to update the recipient status for a marketing email in Dynamics 365 for Marketing.  Marketing insights provides the status for the recipients of an email.  That being said, Segment API and Customer Journey API are supported today OOB, but not marketing email.  If you could provide some further information about the scenario you are trying to address, we might be able to help further.

    Thanks,
    Megan

    Please mark as Verified if this answered your question!

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