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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / The Server is unavaila...
Microsoft Dynamics AX (Archived)

The Server is unavailable. Check your configuration and network connection and try again.

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Posted on by Community Member

on the same machine some users facing this error but working fine with other users on the same machine also.

any idea ??

i check every thing (configuration utility and network connection)

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  • udaY-ch Profile Picture
    udaY-ch 5,133 on at

    Hi,

    Can you verify the Registry settings of the configuration under the user SID. Login with specific user whose is facing an issue and access Hkey_Users and verify the correct values are found under the Dynamics configuration settings in regedit.

    /Uday.

  • Community Member Profile Picture
    Community Member on at

    please more explanation

  • Verified answer
    udaY-ch Profile Picture
    udaY-ch 5,133 on at

    Go to start menu and select Run command and enter regedit

    And then go to Hkey_Local_Machine/Software/Microsoft/Dynamics/6.0/Configuration/Original/Setup properties

    check the configuration details like AOSPort,AOSWSDL,AOS2 (right aos name).

    Hkey_Current_User/Software/Microsoft/Dynamics/6.0/Configuration/Original/Setup properties

    check the configuration details like AOSPort,AOSWSDL,AOS2 (right aos name).

    Note : Check the above configuration by the user, who is getting an error while opening AX user and correct the configuration. If something wasn't pointed correctly.

    /Uday.

  • Community Member Profile Picture
    Community Member on at

    do this on the user's machine or on the AOS ?

  • udaY-ch Profile Picture
    udaY-ch 5,133 on at

    User's machine

  • Community Member Profile Picture
    Community Member on at

    ok i cheaked all registry files and everything is good

  • udaY-ch Profile Picture
    udaY-ch 5,133 on at

    You can try uninstalling the client in the user's machine and reinstall the client.

  • Community Member Profile Picture
    Community Member on at

    thanks alot

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