v9 upgrade - UAT trial

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We are in the process of upgrading from v.8.2 to v.9. In the administrators portal: https://port.crm3.dynamics.com, there is a new trial a UAT sandbox:

https://xyz-uat.sandbox.crm3.dynamics.com/. The setup is in https://port.crm3.dynamics.com as a trial.

I am getting the following error message:

You need a Microsoft Dynamics 365 security role to continue

Your access to Microsoft Dynamics 365 has not yet been fully configured. Ask your Microsoft Dynamics 365 administrator to assign you to a security role.

I am a sysadmin and both myself and the global admin tried and can't access the UAT trial.

This is my first upgrade of the CRM. Is there documentation anywhere on what I am supposed to do to activate a UAT environment on the upgrade? Is the UAT required?

dml

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Arun Vinoth 11,615 Moderator on at

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Reach out to MS support if you are unable to login with Admin account or you lost the Admin account details to login.

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Community Member on at

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Thanks. I will contact support.

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RaviKashyap 55,410 Moderator on at

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Hi,

Upgrading from V8 to V9 doesn't require a UAT org. You just need to schedule the date for upgrade and Microsoft will upgrade the instance on that date. You can read about uprades here - docs.microsoft.com/.../manage-updates

Hope this helps.

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