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Work Order Products and Services moving to Write-In Invoice Products

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Posted on by evan.haws

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Hello,

I am having an issue when my Work Order Products and Services are getting created as Invoice Product Write-In Products instead of being mapped to the 'Existing Product' field. Has anyone else run into this issue, or is this by design? I could've sworn I've seen it map correctly before.

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moko33 1,788 on at

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Yes we've recognized that already some time ago. It's by design. Why they chose to go this way and not doing it as in sales module is something I don't really know.

But for sure you need some more custom logic/plugins than what you would have expected when it comes to manipulating Field Service Invoice Lines.

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