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Suggested answer

Missing remainder on purchase order

Posted on by 145

This is DAX 2009. The PO line is missing an invoice remainder amount.

For example:
Line qty = 1500
Deliver remainder = 557
Invoiced = 940
Received = 943
Invoice remainder = 2, but should be 3

Is it possible to regenerate the invoice remainder? How can we prevent this from happening?

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Missing remainder on purchase order

    Hi Ludmila,

    Can you see the same issue in a different demo or test environment?

    If you can see it also there then open a support request with MS and/or check LCS for possible hotfixes.

    On the other hand, if you cannot replicate it then ask a developer taking a look at this issue.

    Best regards,

    Ludwig

  • Ludmila Profile Picture
    Ludmila 145 on at
    RE: Missing remainder on purchase order

    Thank you for the reply.

    The Customer has  only one PO with this  issue.

    Please find below  a screenshot that illustrates the discrepancy.

    The lines 2,4,7 have incorrect Invoice remainder:

    Invoice remainder should be : Received – Invoiced.

    The Received and Invoiced quantities are correct.

    Post invoice with discrepancies field in the Accounts payable parameters form is set to Allow with warning, that's why  ‘Approve posting with matching discrepancies’ is not available.

    461651.Untitled.png

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Missing remainder on purchase order

    Hi Ludmila,

    Can you share a screenprint that illustrates the wrong remainder?

    Also, can you let us know whether only one PO is affected or whether you regularly see this issue?

    Many thanks and best regards,

    Ludwig

  • qianwang Profile Picture
    qianwang 7,151 on at
    RE: Missing remainder on purchase order

    Hi Ludmila,

    How do you match the invoice quantity and the product receipt quantity?

    Has this happened in other POs?

    If you try to select ‘Approve posting with matching discrepancies’ in Pending vendor invoices form, will the system report an error and not allow to post it?

    Regards,

    QianQW

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