Dynamics Community Forum Thread Details

Hello Matteo,

Migrating from Marketo to Dynamics 365 Marketing is a significant undertaking, and the cost can vary widely based on several factors. Here's a breakdown of cost considerations and resources to help you compare the platforms:

Cost Factors for Migration:

Data Migration Complexity:
- The volume and complexity of your data (leads, contacts, campaigns, assets, etc.) will significantly impact the migration cost.
- Data cleansing and normalization are often required, adding to the effort.
- Custom fields and data relationships will need to be mapped and migrated.
Campaign and Automation Migration:
- Recreating your Marketo campaigns and automation workflows in Dynamics 365 Marketing can be time-consuming.
- The complexity of your campaigns will determine the effort required.
Integration Complexity:
- If you have integrations with other systems (CRM, e-commerce, etc.), these will need to be reconfigured for Dynamics 365 Marketing.
Customization and Development:
- If you require custom features or integrations, development costs will be incurred.
Training and Adoption:
- Training your marketing team on Dynamics 365 Marketing is essential for successful adoption.
- This includes training on the platform's features, workflows, and best practices.
Licensing Costs:
- Dynamics 365 Marketing has its own licensing costs, which you'll need to factor in.
- These costs depend on the number of marketing contacts you need.
Partner Costs:
- Many organizations choose to work with a Dynamics 365 implementation partner.
- Partner costs will vary based on their experience and the scope of the project.

Estimating Costs:

It's challenging to give a precise cost estimate without a detailed assessment of your specific requirements.

A rough estimate could range from tens of thousands to hundreds of thousands of dollars, depending on the complexity of your migration.

The best way to get an accurate estimate is to:
- Document your current Marketo setup and requirements.
- Contact Dynamics 365 implementation partners for quotes.

Comparing Marketo and Dynamics 365 Marketing:

Key Comparison Areas:
- CRM Integration: Dynamics 365 Marketing is tightly integrated with Dynamics 365 Sales, providing a unified view of customer data. Marketo integrates, but it is a seperate system.
- Automation Capabilities: Both platforms offer robust automation features, but their workflows and interfaces differ.
- Email Marketing: Both platforms offer email marketing tools, but Dynamics 365 Marketing provides more advanced segmentation and personalization options.
- Event Management: Dynamics 365 Marketing has built-in event management capabilities.
- AI and Insights: Dynamics 365 Marketing leverages AI for lead scoring, customer insights, and personalization.
- Licensing and Pricing: Compare the licensing models and pricing structures of both platforms.
Resources:
- Microsoft Documentation: Microsoft provides comprehensive documentation for Dynamics 365 Marketing.
- Gartner and Forrester Reports: These research firms publish reports comparing marketing automation platforms, including Marketo and Dynamics 365 Marketing.
- Online Reviews and Comparisons: Search for online reviews and comparisons of both platforms.
- Microsoft's Website: Microsoft's official Dynamics 365 Marketing website provides information on its features and capabilities.
- Marketo's Website: Adobe's Marketo website provides information on its features and capabilities.
- Consultants: Microsoft partners will often provide comparison documents.

Decision-Making Tips:

Identify your critical marketing automation needs.

Evaluate the platforms based on your requirements.

Consider the long-term benefits of integrating with your CRM.

Factor in the total cost of ownership, including licensing, migration, and ongoing maintenance.

Talk to Microsoft and Marketo sales representatives.

Talk to current users of both systems.

By carefully evaluating your needs and comparing the platforms, you can make an informed decision about which marketing automation solution is right for your business.

Export segments to Marketo (preview): https://learn.microsoft.com/en-us/dynamics365/customer-insights/data/export-marketo

If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more. If you have further questions, please feel free to contact me.

My response was crafted with AI assistance and tailored to provide detailed and actionable guidance for your Microsoft Dynamics 365 query.

Regards,

Daivat Vartak

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