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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Business Central Secur...
Small and medium business | Business Central, N...
Suggested Answer

Business Central Security Groups and Entra

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Posted on by JG-29012100-0 12
Hi 
I have a situation
In Production Environment the Update users from Microsoft 365 is greyed out
In Production Environment when I try to link a BC Security Group to Entra Security Group I get this
 
I cannot add or remove a permission on the User Permissions list with a blank company ID
 
In Sandbox I can do everything just fine
 
Any ideas
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 101,995 Super User 2026 Season 1 on at
    It seems to be a permissions issue. Could you check if your permissions are the same as those in the Sandbox? For example, does the Sandbox have Super, but Production doesn't?
    Also, if you can share details, it will be easier to pinpoint the problem.
     
    Thanks.
    ZHU
  • Suggested answer
    Dhiren Nagar Profile Picture
    Dhiren Nagar 2,890 Super User 2026 Season 1 on at
    Hi,
     
    I think you do not have super in Production environment. The basic you need is Security or Super permission in Business central to perform these tasks.
     
    Regards,
    Dhiren.
  • Suggested answer
    OussamaSabbouh Profile Picture
    OussamaSabbouh 17,586 Super User 2026 Season 1 on at
    Hello,
     
    In Business Central SaaS Production, actions like Update users from Microsoft 365, linking BC Security Groups to Entra ID groups, and managing permissions with a blank Company are restricted and require Global Administrator rights in Microsoft Entra ID plus SUPER (or D365 BUS FULL ACCESS) in BC; Sandbox works because these Entra checks are relaxed there. The error you see is coming from Entra, not BC, and the fix is simply to have an Entra Global Admin sign into Production, run the user sync, and create/link the security group once—after that, normal permission management works.
     
    Regards,
    Oussama Sabbouh

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