Announcements
Microsoft Copilot for Service is your AI assistant for customer service. Explore how agents can boost productivity and enhance customer experiences with a copilot embedded directly into Microsoft 365 Outlook and Teams. To learn more, visit https://ms
With Dynamics 365, transform the way you serve customers with a complete yet composable solution across self-service, assisted service, and field service. To learn more, visit https://msft.it/6052l4uxM #microsoft #microsoftdynamics365
See how Contoso uses features like Copilot, the mobile app, and M365 integration in Dynamics 365 Field Service to empower its frontline managers and technicians. Learn more: https://www.microsoft.com/en-us/dynamics-365/products/field-service #Microso
In this wave, we're introducing knowledge management directly in the Microsoft Dynamics 365 Field Service app. With knowledge management in Dynamics 365 Field Service, relevant knowledge articles can be associated directly to work orders so that tech
The Dynamics 365 Field Service mobile app connects your back office to the field enabling frontline workers to resolve issues on site at customer locations. Learn more: https://dynamics.microsoft.com/field-service/capabilities/ #Microsoft #MS...
Deliver exceptional customer experiences by engaging with your customers, elevating employee effectiveness, optimizing service operations, while delivering proactive service. Learn more at: https://docs.microsoft.com/en-us/dynamics365/field-servi...
Increase employee engagement and enhance customer experience by putting Microsoft Dynamics 365 and #Microsoft Teams into the hands of your sales, marketing, and service teams. To learn more, visit: https://dynamics.microsoft.com/dynamics-and-teams Th