March 2026 | Dynamics 365 Community Call CRM Edition

The March 2026 CRM Community Call dives deep into the future of Sales and CRM with Microsoft Copilot and agentic AI. In this session, Amira Beldjiali from the FastTrack team walks through Sales Agent extensibility in Microsoft 365 Copilot, including real-world scenarios connecting #CRM data with #SharePoint, ServiceNow, email, and the web. Community member Fortunato Di Donato shares a forward-looking perspective on #agenticAI in Dynamics 365 #Sales—covering intelligent lead qualification, research agents, Copilot-driven insights, and what’s coming next for sellers and admins. Practical guidance, architectural clarity, and a preview of what’s ahead for AI-powered CRM. #dynamics365community