web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Gallery / Dynamics 365 CRM Community Call Guest Presenters / Marcus Schmidt | Dynamics 3...

Marcus Schmidt | Dynamics 365 Contact Center & Customer Service | April 2026 CRM Community Call

Views (5)
Community Member Profile Picture Posted by Community Member
In his session at the April 2026 #CRM #CommunityCall Microsoft's Marcus Schmidt provided a comprehensive overview of the latest updates and upcoming features in Dynamics 365 Contact Center and Customer Service, highlighting advancements in Copilot integration, quality evaluation, sentiment analysis, workforce engagement, and compliance features.

Categories:

Comments

*This post is locked for comments