Campari Group looks to real-time, customer-led journey orchestration to personalize experiences

Campari Group knows how to create great brand experiences, and the beverage manufacturer always seeks to deepen its relationships with customers. To gain a 360-degree customer view and enhance the personalization of its marketing, sales, and customer service efforts, Campari Group deployed Microsoft Dynamics 365 Customer Insights and Dynamics 365 Marketing. The company has unified a fractured data landscape into a common customer data platform and accelerated time to market for new campaigns that support end-to-end customer journeys across the organization. With AI-driven recommendations and real-time, customer-led journey orchestration, Campari Group can personalize marketing messages for maximum impact across all customer touchpoints. Read the full story, here: https://customers.microsoft.com/en-us/story/843532-campari-consumer-goods-dynamics-365 Learn more about Dynamics 365 Marketing: https://dynamics.microsoft.com/en-us/marketing/overview/ Thank you for watching our video! Stay up to date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #MSFTDyn365