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For Thought Leaders and Business Leaders - This article tries to provide a perspective on the disruptive potential and cautions of AI powered BOTS for Customer service transformation. For Consultants and Developers, it provides a step by step guid...
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How to get Geospatial intelligence in your Customer engagement (CRM) system? Well, the answer to this question has never been simpler. This article tries to summarize Why this is important and How (simply) to achieve this. The power of CRM...
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Predictive capabilities have always enamoured humankind - from astrologers to data scientists. Just like our galaxy – there are patterns, clusters and trends in data, which hold astronomical value for businesses. Data driven insights could b...
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