
As more users of the Microsoft Dynamics Contact Center become interested in using the first party agents available in the product, they may encounter a common challenge. For e.g. Do they have enough conversations available for the agent to mine in...
This article is the index for the series, but articles within it are also be part of the larger ongoing , and series which I am posting as I familiarise myself with Microsoft Dynamics 365 Business Central. Posting groups and the related posting se...
Introduction List pages in Dynamics 365 Business Central are central to daily operational work: customers, vendors, items, ledger entries, and documents.What is often overlooked is that these same list pages can also be used for ad-hoc data analys...
Recently, we ran into an issue where the Audit History page stopped loading on the form. Interestingly, the problem was limited only to the Account forms. Whenever we tried to open Audit History, we received the generic error below: An error has o...
🚀 New Resource: Master Performance Testing in Business Central Performance issues can sink a Business Central implementation faster than almost anything else. Slow page loads frustrate users. Timeouts during critical operations disrupt business. ...
GitHub Copilot is more than a fancy auto-complete, as it offers multiple chat modes that empower developers to interact with their code in natural language to streamline development. Whether you need quick answers, automated refactoring, structure...
Top sales reps aren’t just hitting their goals — they’re surpassing them, and many credit Dynamics 365 Sales as a game-changer. By cutting the busywork and delivering AI-driven insights, real-time dashboards, and seamless Microsoft 365 integration...
Recently I wrote about how you could utilize AI to help analyze data within D365FSC to look for areas of optimization. This was a somewhat manual process of gathering the data, then attaching the data to a prompt, having AI analyze the data having...