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Importing Demo Data in the Dynamics Contact Center

As more users of the Microsoft Dynamics Contact Center become interested in using the first party agents available in the product, they may encounter a common challenge. For e.g. Do they have enough conversations available for the agent to mine in...

TriciaSin 122 User Group Leader
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Explaining Posting Group and Posting Setup in Microsoft Dynamics 365 Business Cent...

This article is the index for the series, but articles within it are also be part of the larger ongoing , and series which I am posting as I familiarise myself with Microsoft Dynamics 365 Business Central. Posting groups and the related posting se...

Ian Grieve 22,784
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How Do I: Analyze List Pages and Data Using Analysis Mode in Business Central

Introduction List pages in Dynamics 365 Business Central are central to daily operational work: customers, vendors, items, ledger entries, and documents.What is often overlooked is that these same list pages can also be used for ad-hoc data analys...

Steven Renders 5,672 Moderator
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Fixed: Audit History Page Not Loading (Dataverse / Dynamics 365)

Recently, we ran into an issue where the Audit History page stopped loading on the form. Interestingly, the problem was limited only to the Account forms. Whenever we tried to open Audit History, we received the generic error below: An error has o...

Nishant Rana 11,325 Microsoft Employee
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Announcing: MB-820 Exam Cram Book #3 – Business Central Performance Toolkit – Comp...

🚀 New Resource: Master Performance Testing in Business Central Performance issues can sink a Business Central implementation faster than almost anything else. Slow page loads frustrate users. Timeouts during critical operations disrupt business. ...

SilverAdo2021 598
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GitHub Copilot Playbook: Chat Modes

GitHub Copilot is more than a fancy auto-complete, as it offers multiple chat modes that empower developers to interact with their code in natural language to streamline development. Whether you need quick answers, automated refactoring, structure...

Tonya 16
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Why Top Sales Reps Are Raving About Dynamics 365 Sales

Top sales reps aren’t just hitting their goals — they’re surpassing them, and many credit Dynamics 365 Sales as a game-changer. By cutting the busywork and delivering AI-driven insights, real-time dashboards, and seamless Microsoft 365 integration...

Brian Begley 874
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Automating AI Data Analysis in D365FSC

Recently I wrote about how you could utilize AI to help analyze data within D365FSC to look for areas of optimization. This was a somewhat manual process of gathering the data, then attaching the data to a prompt, having AI analyze the data having...

alexmeyer.itguy 670