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Our Client want to tag over payments to a specific invoice rather than just close the Invoice and keep the payment entry open.
When customer is over paid for the particular invoice, they do not want to see that there is a payment credit outstanding on the payment. They would like to see the over payment on the invoice line.
By Base, While Applying payment for invoice in NAV "Amount to Apply must not be larger than Remaining Amount"
For example, if the customer paid $1020.00 on a $1000.00 invoice, is there a way for it to appear like the below example in the Customer Ledger Entry?
Customer PO No.
Please provide your suggestion and opinion for this request.
It is not possible in standard. Also, I would strongly not recommend to make any customization to achieve this, as this would damage the standard logic of how the system works, e.g. on calculating currency exchange rates.
I would rather post two separate payments, one for 1,000 and the other for 20, the second with a comment in Description "overpayment of invoice #XXX", so there is a track which invoice has been overpaid.
I fully concur with Alexander's recommendation not to customize NAV in this area. You can only apply a payment to a receivable in the amount of the receivable. It is not GAAP compliant to over-apply a payment to a receivable of a lower amount.
You can either leave it open, or if your client does not intend to refund it or keep it around to settle a future receivable, then they must create an invoice (from a Sales Journal to keep it simple) for the difference and apply that to the Credit Memo.
Ideally, they will leave it open either as an unapplied portion of the payment, or handle it as Alexander has suggested.
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