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Cassy Reyes asked a question on 27 Apr 2013 1:15 AM

hi! we were just new in nav and we are facing certain problems regarding the credit memos.  first, posted a credit memo in a wrong vendor. second, the items shouldn't be with withholding but it was posted with withholding tax. Third, there are posted credit memos that shouldn't be posted. We are in need of help in reversing these posted documents. hoping for your help and support! thanks.

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Aleksandar Totovic responded on 3 May 2013 2:22 PM

If you want to make credit-memo reverse, this is a invoice. You need to make new invoice and copy all entries from credit-memo. The best way is Functions->Copy Document.

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Verified Answer
Aleksandar Totovic responded on 3 May 2013 2:22 PM

If you want to make credit-memo reverse, this is a invoice. You need to make new invoice and copy all entries from credit-memo. The best way is Functions->Copy Document.

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