Question Status

Suggested Answer
Vanessa Shin asked a question on 27 Jun 2013 12:32 AM

Hi there,

I met an issue that user cannot press on Assign Lot No. in Item Tracking Lines then prompt an error message: "The operation could not complete because a record in the No. Series Line table was locked by another user. Please retry the activity.". Why this error occurred? Anybody meet this issue and how to solve it?

 

Thousand thanks for any helps.

Reply
Aleksandar Totovic responded on 27 Jun 2013 9:15 AM

Are you get this message on all items when you try to assign lot no? Or it is at only one?

Reply
Vanessa Shin responded on 28 Jun 2013 12:01 AM

Hi Aleksandar,

First of all, thanks for replied message.

This error message only prompt in Production Journal when Assign Lot No.. For your information, I got this error message on all items when press on assign lot no. button.

Any solutions on this issue? Kindly advice. Thanks.

Reply
Suggested Answer
Aleksandar Totovic responded on 28 Jun 2013 11:21 AM

1) Look at 'Open' field on No. Series Lines. It must be marked.

2) Maybe someone really open and locked No. Series Lines.

3) Have you make some customization on Item Tracking?

Reply
Vanessa Shin responded on 1 Jul 2013 9:08 PM

Hi Aleksandar,

Could you explain the 2nd statement above?

Yes, we did some customization in Item Tracking. But, is it the problem to caused this issue?

Reply
Suggested Answer
Aleksandar Totovic responded on 2 Jul 2013 1:36 AM

2) Maybe some user open this table and not close it. Or maybe someone make customization, but not compile table.

I cannot give precisely answer, because I don't see your database. I propse you can run debuger and see where is a problem.

If you have customization, usually problem is in custom code (my experience).

Reply
Suggested Answer
Aleksandar Totovic responded on 28 Jun 2013 11:21 AM

1) Look at 'Open' field on No. Series Lines. It must be marked.

2) Maybe someone really open and locked No. Series Lines.

3) Have you make some customization on Item Tracking?

Reply
Suggested Answer
Aleksandar Totovic responded on 2 Jul 2013 1:36 AM

2) Maybe some user open this table and not close it. Or maybe someone make customization, but not compile table.

I cannot give precisely answer, because I don't see your database. I propse you can run debuger and see where is a problem.

If you have customization, usually problem is in custom code (my experience).

Reply