Hello everyone,

Today we are excited to announce the release of Hotfix Rollup 2784931!

This hotfix rollup corrects 5 issues in Microsoft Dynamics Retail Management System (RMS) Store Operations 2.0 and in Microsoft Dynamics Retail Management System (RMS) Headquarters 2.0. The build number of this hotfix rollup is 2.0.1003.

This hotfix rollup resolves the following issues:

  • The POS task pad is not displayed in Terminal Offline mode in Microsoft Dynamics RMS Store Operations POS.
  • When the Must enter price at the POS check box is enabled for multiple items in a transaction in Microsoft Dynamics RMS Store Operations POS, mix and match discounts do not work as expected for the items.
  • When you try to open the Cashier list in Microsoft Dynamics RMS Store Operations Manager, you receive the following error message:
    Runtime Error 381: Invalid Array Property Index
  • When you try to open the Tender Type list in Microsoft Dynamics RMS Store Operations Manager, you receive the following error message:
    Runtime Error 381: Invalid Array Property Index
  • When you try to tender multiple concurrent transactions at the same time in Microsoft Dynamics RMS Store Operations POS, you receive the following error message:
    Error #-2147467529
    Transaction (Process ID xx) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.

    To resolve this issue, you must run SQL scripts to update three database triggers after you apply this hotfix. To download the SQL scripts and instructions for the SQL scripts, click the following link:

    https://mbs.microsoft.com/downloads/customer/RMS/Hotfixes/SQL_Scripts_for_HF_2791653.zip

    If you have any problems running the scripts, or if you have any questions about the process, contact Microsoft Customer Support Services.

    N
    ote You do not have to run the SQL scripts if you do not experience this issue.

This is a cumulative hotfix that includes all the hotfixes that were released since Microsoft Dynamics RMS 2.0 Feature Pack 2. The following hotfix includes additional steps that must be followed if you experience particular issues that are described in the corresponding Knowledge Base (KB) articles:

2735491  Hotfix rollup 2735491 is available for Microsoft Dynamics RMS Store Operations 2.0 and for Microsoft Dynamics RMS Headquarters 2.0

Note If you have not installed this hotfix or you have not followed the additional steps, view the KB articles to see whether you experience any of the issues that require additional steps to be followed.

You can download Hotfix 2784931 (#34) via the following Knowledge Base Link:
https://mbs2.microsoft.com/Knowledgebase/KBDisplay.aspx?scid=kb;en-us;2784931

For a list of all previously released Feature Packs, Service Packs, and Hotfixes for Microsoft Dynamics RMS 2.0, click the following link:
https://mbs.microsoft.com/customersource/downloads/hotfixes/20sphf-v2.htm?printpage=false

As always, we recommend that you contact your Microsoft Dynamics® Partner before installing feature packs, service packs, or hotfixes. It is important to verify that your environment is compatible with the feature packs, service packs, or hotfixes being installed. A feature pack, service pack, hot fix, or download may cause interoperability issues with customizations, and third-party products that work with your Microsoft Dynamics® solution.

Have a great week!

Gregg Kosel
Microsoft Dynamics RMS/POS Technical Support Escalation Engineer