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Community Help

Known Community website issues

Bret Fraser Community Manager  | 

Here is a list of current known issues on the Community site:

  • Error: "The request is blocked" when submitting a forum post in the Microsoft Edge browser. This is an intermittent issue for some people, and the workaround is to use a different browser such as Google Chrome until it is resolved. The issue often disappears after a few minutes.
  • Not able to verify a suggested answer as 'verified'. This is a sporadic issue for some people and our Support engineers are working on it. One workaround is to use a different browser.
  • Code snippet option in editor fails. When using the editor to enter a code snippet into a forum post, it may fail with a 'request is blocked' error, or the form may not submit (unresponsive). Workarounds include using a reply to the original post to enter the code snippet or using a different browser.
  • Blog syndication has been restored for existing syndicated blogs. There are expected challenges with some types of feeds (WordPress and others). To report a syndication issue with an existing blog, please submit a Community support request.

 

Please note that our Community platform team is actively working to address these features. We understand the importance of these features for enhancing user experience and overall functionality. We will keep you updated on the progress of these improvements and notify you as soon as they are available. Thank you for your understanding and support as we strive to enhance our Community platform capabilities.

 

If you are experiencing an issue with the Community site not listed here, please submit a Community support request so we can investigate.

If you have feedback on how to improve the Community site experience, we'd love to hear it. Please tell us!