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I have a client requirement to apply Coupons on Call center Sales Order Quotes before sending in D365 F&O. Is there any way to apply Retail coupons on Call center Sales Order Quotes? I didn't find much help from Microsoft docs. any suggestion on how to achieve this really helpful. Let me know if any solution or workaround.
I do not believe sales quotations support retail coupons.
You should however be able to apply discounts.
I will let the community help on offering other workarounds or suggestions.
Also, please feel free to submit an ideas post for this feature:
Support Engineer / Microsoft Dynamics 365 Commerce
North America Customer Services and Support
Business Applications communities