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Error it's showing in process sessions "You do not have a license to use Microsoft Dynamics 365. Contact your Office 365 administrator to assign a Microsoft Dynamics 365 license to you.".
What security role you have?
Please share user record screen shot.
Please make yourself as owner of the workflow and then activate the workflow.
Under the Administration tab of the workflow window, we can see the Owner of this workflow.
Thanks for your replying.
This is any other related to Dynamics 365 account Licences?
Workflow is running with the owner 'abc' , abc owner has been disabled now. I changed the owner to 'test' . How this workflow is triggering? or not?
How to change the Workflow process session owner name?
Please guide me
It depends on the scope of the workflow.
User - when this option is selected, the Workflow will exclusively run on records with the same owner as the Workflow.
Business Unit - when this option is selected, the Workflow will exclusively run on records owned by any user in the same Business Unit as the owner of the Workflow.
Parent: Child Business Units - when this option is selected, the Workflow will exclusively run on records owned by any user in the same Business Unit—or
Organization - when this option is selected, the Workflow will run on records owned by any user.
So if you choose "Scope" as "User", then this workflow can only be run on records owned by the user "test".
In fact, we often choose the scope of the workflow as "Organization", which ensures that the workflow is working properly.
For the scope and security of the workflow, please refer to the following articles:
microsoft dynamics 365 workflows start when and scope
workflow scope and security in microsoft dynamics crm
processesworkflow ownership faqs.html
The red box in the screenshot was incorrectly selected, I have corrected it now.
Scope has been selected as 'Organisation' only. Before Workflow selected owner 'abc' is in Disabled state. Now i changed to Enabled user 'test'.
Thanks for your help !!
I changed the owner of the workflow (i.e Disabled user to new user)and it's working now.
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