MCC badges awarded For April - June
Check out the latest community members who earned a Microsoft Dynamics 365 Community Contributors (MCC) badge. | View
2020 release wave 1Discover the latest updates and new features to Dynamics 365 planned through September 2020
Release overview guides and videos Release Plan | Preview 2020 Release Wave 1 TimelineWatch the 2020 Release Wave 1 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
7/31/2019 5:16:05 AM
Source Community: Power BI
The Omni-channel Engagement Hub for Dynamics 365 is a robust cloud-based service that extends the power of Microsoft Dynamics 365 for Customer Service to enable organizations to instantly connect and engage with their customers via channels like Live Chat and SMS. Additionally, by providing a modern, customizable, high-productivity app, it allows agents to engage with customers across various channels. Join this session to learn why we?re investing in this solution, explore its GA capabilities (including contextual customer identification, real-time notification, integrated communication, and agent productivity tools), and see the roadmap of what?s to come.
Other resources: https://medius.studios.ms/video/asset/PPT/MBAS19-BRK2022
Business Applications communities