Microsoft Dynamics CRM Online organizations created since July of 2012 are using the Microsoft Office 365 authentication and billing platform.  This was a switch from using Microsoft LiveID since the beginning of Microsoft CRM Online in April of 2008.

However – for existing Microsoft CRM organizations created prior – they continue to be on LiveID.  See this write-up on the benefits that Microsoft Office 365 authentication brings. 

So how can you tell if your organization is using LiveID or Office 365 for authentication?

Here is a quick way to find out if your organization is on LiveID.  Navigate to your CRM User record and check for the “Windows Live ID” field:


or if you see the “Send Invitation” and “Change Microsoft account” ribbon menu item – both indicate the use of LiveID:



Frank Lee
Microsoft CRM MVP since 2006