Now Available in Community - MBAS 2019 Presentation Videos
Catch the most popular sessions on demand and learn how Dynamics 365, Power BI, PowerApps, Microsoft Flow, and Excel are powering major transformations around the globe. | View Gallery
2019 release wave 2 Discover the latest updates to Dynamics 365Release overview guides and videos Release Plan | Early Access Availability
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Talent TechTalks
One of the topics in the 2019 release wave 2 is the simplified lead management experience.
Probably the most interesting feature for lead management will be that we can now enable the automatic creation of account, contact and opportunity records during qualification of a lead. This speeds up the lead management sales cycle and reduces the number of clicks significantly.
Another thing that caught my attention. When you select an existing account or contact, the system fills in the appropriate fields on the lead form.
Or as stated in docs:
“Auto-populate contact and/or company-related fields when a sales rep selects an existing contact and/or account at the creation of a new lead.”
This auto-populating functionality is one of those things customers ask for on a regular base. In many cases it requires scripting, so I hope they will extend this in the future. Ideally we can enable and configure this on any relationship.
I haven’t found a way to determine which fields are filled in the lead scenario or if we can change those.
I thought it would be based on relationship mapping but no dice…
One more thing to keep in mind… As soon as you manually enter data in one of these auto-populated fields none of them will be auto-populated.
But if this is a first step in configurable auto-population, then I like where it’s going!
And last but not least this his feature is available in both the legacy web client and Unified Interface. Something we don’t see often these days!
Het bericht Auto-populate lead information release wave 2 verscheen eerst op Thrives.
Business Applications communities