Work or School accounts now enabled in community!
On May 12 Work or School Accounts were enabled in Community, along with Microsoft accounts (MSA). This allows seamless navigation between Community, Dynamics 365 applications, and Azure Active Directory enabled sites while logged into your Work or School account.
Read more | Managing Accounts
Dynamics 365 2019 release wave 2 plan Discover the latest updates to Dynamics 365.Release Plan | Weekly Deployment Notes
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FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Talent TechTalks
As customer service and the customer experience become key differentiators for brands and organizations across all industries around the world, it has never been more important to know as much as you can about customer service expectations, perceptions, preferences and trends so that your organization can not only move forward, but move ahead when it comes to customer service and engagement. Below is a sneak peek of just a few of the survey responses from United States consumers polled as part of Microsoft’s 2016 State of Global Customer Service Report, which also includes responses from 4,000 additional consumers across Brazil, Germany, Japan and the United Kingdom. This year’s report also breaks out the data by age groups, revealing some fascinating insights into where customer service expectations and preferences are heading. Join us June 14, 2016 as Microsoft general manager Bill Patterson discusses key highlights in an exclusive reveal.
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