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Discover the power of managing equipment manufacturing, installation, and customer service on a unified platform implemented by JourneyTEAM, a Microsoft Gold Partner. Technology has completely disrupted the business world. Nowhere is this more app...
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As of Jan 1, 2022, licensing changes have been made to the new commerce experience (NCE) in the Cloud Solution Provider (CSP). This simplifies and improves the purchasing experience for Microsoft customers. These changes affect licensing with Micr...
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Omnichannel is evolving. It’s no longer an experience that only big companies like Amazon or Apple are offering. It’s something that even small startups are looking to emulate in order to meet shifting customer demands. The days when all a compa...
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The Microsoft Power Platform and its complex business applications (Power BI, Power Apps, Power Automate, and Power Virtual Agents) are used to tackle everyday challenges for a variety of organizations. Universities are no exception as they depen...
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The new D365 Sales app offers some stand-out features that the current Dynamics 365 mobile experience does not offer. Please check out the video Microsoft recently released, and the review written by JourneyTEAM's Brandon Gorton, a Senior Solu...
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Learning Forum (Article updated July 12, 2021) Article by: Ryan Humphrey Quick Overview: Sync emails, appointments, contacts, and tasks from Exchange to Dynamics 365. Tech Used: Exchange, Dynamics 365, XRM Toolbox Setup For the sync to work ...
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Discover how new Microsoft technology features are streamlining processes, boosting productivity, and improving collaboration. Recently, JourneyTEAM held its Q3 Tech Insider Update where we reviewed the latest capabilities added to the Microsoft t...
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October 4, 2021 The capabilities of CRM solutions have expanded tremendously over the years. Today, Microsoft Dynamics 365 offers so much more than tracking customer details and account management. Your business probably already uses multiple in...