D365 Warehouse Management | More About Work | Split Work

Hope you all are doing great!

In today's blog post, I would like to share and discuss my experiments with the Split work feature. 

Abstract: One of the Warehouse business requirements is to split the Warehouse work once it's created. The goal is to distribute the large Work line loads to multiple warehouse pickers. The split work can be assigned to multiple warehouse pickers. Pickers will process and close the work. 

Business Challenge:

I have created one work and my work quantity is large enough and it's not feasible that one picker will pick the entire work quantity from the default or fixed picking location.

Proposed Solution

The "Split Work" feature is available in D365 Warehouse Management Module. The business user needs to enable the feature from the "Feature Management" Workspace. Once the feature will be enabled, the "Split Work" functionality will be visible in the Work Form. The feature will be helpful to split the work and assign it to multiple warehouse pickers.

Feature Management 

But first, we need to activate the Feature.

The "Work Split" feature is available in the feature management workspace, Enable the feature and activate the functionality. 

And Yes, the docs are correct .. below is the screenshot. 

Once the feature will be activated, then as per "Microsoft Docs"

The Work split feature adds the following two buttons to the Work tab on the Action Pane of the Work details and All work pages:

• Split work – Split the current work ID into multiple smaller work IDs that can be processed by separate workers.
• Cancel work split session – Cancel the work split session, and make the work available for processing.

Step By Step Process

Create Transfer Order and Release to Warehouse

I have created one transfer order and released it to the Warehouse. 

As per our work template setups, the system has created the work with the status "Open" for work pool "11008".

Work Created 

The work has been created with Work ID(11), the work status is "Open". 

Split Work with Multiple Work Lines

Once the Work is created the warehouse manager can "Split" work. Only the work with the status "Open" and "Inprogress" can be split. 

Kindly note the "Split work" feature is splitting the work order lines not the work order quantities. 

• Two work records are created. Also, the first work record contains a pick line with the status "Canceled".
  
  
• The split feature has canceled the line item in the first work record and the system has created a new work ID for this item. 

Values for the following work ID fields are copied from the original work to the new work:

• Load ID
• Shipment ID
• Work order type
• Order number
• Site
• Warehouse
• Work priority
• Work pool ID
• Wave ID
• Work creation number

Split Work with One Work Line

We can split only work IDs that contain two or more available work lines. If we select Split work when there is only one work line, we will receive the following error message: "At least one work line must remain on initial work." In this case, no splitting will occur.

Conclusion and Recommendations

• Remember we are splitting the work line items not the work line quantity. 
  
  
• We can only split the work if the status of work is Open or In progress.
  
  
• We can't split the work if a container ID is associated with the work ID. A container can't be systematically split, because it requires physical actions.
  
  
• We can split the work only for the work order type sales orders, raw material picking, and transfer issue.
  
  
  
• We can split the work with more than work lines. A work that contains only one line item can't be split by the system. 

If you need any help to set up and configure the Warehouse Management Solution free to contact.

Regards,

Ali Danish

Microsoft D365 Business Consultant

M: +971554912688