Enable AI generated conversation summary(preview)
Views (29)
dian74
2,475
Most Valuable Professional
Like
Share
Report
In this article I am going to discuss a feature that is currently in preview. I had a little trouble finding out how this works, which is why I decided to write this article about it. This feature is part of the collaboration between Dynamics 365 Customer Service and Microsoft Teams which utilizes an AI model that uses natural language to summarize a transcript of an active chat conversation fromRead More
This was originally posted here.
*This post is locked for comments