Live Chat for Dynamics 365 – Transform Website Visitors into Leads Instantly with our New Omnichannel App!

Effective communication is key to driving sales and ensuring exceptional customer service. To help businesses streamline their communication processes, we are excited to introduce LiveChat4Dynamics, part of the omnichannel suite of communication apps that includes Dynamics 365 Text SMS Integration and WhatsApp Chat integration with Dynamics 365 CRM. This powerful integration brings live chat functionality directly into Dynamics 365 CRM, enabling businesses to engage website visitors instantly, track interactions, and boost overall sales productivity.

What is LiveChat4Dynamics?

LiveChat4Dynamics is an app that is designed to enhance customer engagement and improve sales performance by offering real-time chat capabilities, fully integrated within Dynamics 365 CRM.

Imagine a sales representative receiving a query from a website visitor about a product. With LiveChat4Dynamics, they can instantly respond, nurturing the lead right from within CRM. No need to switch between platforms – all communication, from chat history to customer information, is stored within CRM for seamless follow-up and management.

Want a quick introduction? Let’s checkout this video:… Read More »

The post Live Chat for Dynamics 365 – Transform Website Visitors into Leads Instantly with our New Omnichannel App! first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.