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Finance | Project Oper...
Multiple compliance centers in a form
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Finance | Project Oper...
Release wave 1 2025 Customer Insights – Data
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Finance | Project Oper...
Release wave 1 2025 Customer Insights – Journeys
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Finance | Project Oper...
Multiple segments in a journey
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Multiple compliance centers in a form

Do you or your customer have multiple brands and multiple purposes for customers to register to? Want to have one form to collect all consent, but you're struggling with how to do that? This post has the solution for you!

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Release wave 1 2025 Customer Insights – Data

The upcoming features for Dynamics 365 Customer Insights - Data in release wave 1 2025 promise significant enhancements. Key improvements include Copilot integration, Delta Lake for faster updates, and better synchronization options with Fabric On...

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Release wave 1 2025 Customer Insights – Journeys

Microsoft is set to unveil exciting new features for Customer Insights - Journeys through October 2025, with many transitioning to general availability by April. Key enhancements include journey automation, data export capabilities, waitlist regis...

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Multiple segments in a journey

You can now have multiple segments to start a journey in Dynamics 365 Customer Insights - Journeys.

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August update of release planner for Customer Insights – Journeys

Not too long ago I did the release wave 2 post for Customer Insights – Journeys, and I thought that would be most of the things we were getting until March. This post shows how wrong I was, and I’ve never been more happy to be wrong! The release p...

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The final death of Outbound

We’ve all known the time would come when Outbound was deprecated, but the exact date hasn’t been public, until now! June 30th 2025 is the last day Outbound will be in Customer Insights – Journeys! If you or your customers are still using Outbound,...

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Release wave 2 2024 – Customer Insights – Data

Release wave 2, 2024 introduces new features for Customer Insights - Data until March 2025. Key highlights include Delta Lake format for faster insights, automated segment and measure management, Microsoft OneLake and Dataverse integration, and ge...

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Release wave 2 2024 – Customer Insights – Journeys

Release wave 2 2024 brings exciting updates including Copilot customization, journey creation, campaign management, and email branding. Additional features like vanity domains and lead scoring enhance customer experience. With the promise of more ...

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