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Featured News

The PowerApps Portals public preview is now available!

The public preview for PowerApps Portals is now open for everyone. 

Now all PowerApps makers can create powerful low-code and responsive portals which allow users external to their organizations to interact with data stored in Common Data Service.

As a PowerApps maker, you’ll be able to now create and manage a new App type called “Portal” for your Common Data Service as well as Dynamics 365 environments directly from make.powerapps.com. You will also be able to access all the Portals present in your environment in the apps list.

For more information review: https://powerapps.microsoft.com/en-us/blog/powerapps-portals-is-now-available-for-public-preview/

Accelerating innovation with Dynamics 365 and the Power Platform

Take a look at a few highlights below from Microsoft Inspire 2019.

For more detailed information, read the post on Dynamics 365 blog.

Dynamics 365 October ‘19 Release Plan

Dynamics 365 (online) delivers new capabilities and functionalities through two major updates a year in April and October. Release plans (formally release notes) will be published months prior to each major release update to help customers and partners plan for the new capabilities.

The October ’19 Release Plan for Dynamics 365 is now publicly available. This document provides updates on the new features that will be releasing from October 2019 to March 2020 for Dynamics. You can view the Release Plans for both Dynamics 365 and the Power Platform here.

In addition to the release notes, there are Dynamics 365 roadmaps to help customers and sellers understand the product direction.

Key Dates for the October ’19 Release




Early Access Available

August 2, 2019

Validate the new features and capabilities that will be a part of the Oct ’19 Release.

General Availability

October 1, 2019

Production deployment for the Oct ‘19 release. Specific deployment dates for each country, region or instance will be communicated in advance.

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Updates & Releases

Microsoft Dynamics 365 Online Release

The Service Updates for Dynamics 365 online version 9.1 are now available in some regions and coming soon to others. To determine which version your organization has applied, check your Microsoft Dynamics 365 Online version number. Click the gear icon in the upper-right corner, then click About.

Service Update 78 ( or higher) resolved issues include:

  • Unified Interface - The Add Contact ("+") button intermittently disappeared from the Customer entity.*
  • Unified Interface - When creating a new email activity, the "To:" field auto-populated, resulting in an exception while saving the email.
  • Unified Interface - An error occurred when using the Save As command in a personal chart.

Service Update 76 ( or higher) resolved issues include:

  • Unified Interface - An error occurred when importing a custom solution (Error: "…The following components are missing in your system and are not included in the solution...").*
  • Platform Services - An error occurred when importing a solution (Error: "Identifiers cannot be more than 48 characters long.")

Service Update 72 ( or higher) resolved issues include:

  • When creating an activity (email, appointment, etc.) the main form loaded instead of the Quick Create form.
  • A custom URL used to direct users to a help page was not functioning in Unified Client.
  • Incoming emails were not auto-promoted to Dynamics 365.

Service Update 70 ( or higher) resolved issues include:

  • Unified Interface - The Quick View form did not refresh when the linked Lookup value was changed.
  • Unified Interface - The Timeline control did not load when accessing an account record.
  • Unified Interface - When multiple records were opened using the Reference Panel in the Account form Sales tab, the records did not refresh as the user switched between them.

Microsoft Dynamics 365 On-premise Updates

The Service Updates for Dynamics 365 on-premise version 8.2 and 9.0 are now available in some regions and coming soon to others. These cumulative update rollups include all the hotfixes that were released for limited distribution.

Service Update 0.6 ( resolved issues include:

  • Custom business process flows were missing from opportunity records that were created by qualifying a lead record.
  • Views could not be rendered in the Quote Product subgrid.
  • Relationships mappings could not be viewed or modified.

 Service Update 2.8 ( resolved issues include:

  • Email signatures appeared at the top of emails generated using a workflow with the "Create Record" option selected.
  • When using the Firefox browser to access Dynamics 365, default signatures did not appear in newly created email activities."
  • Extend amount" was calculated incorrectly on opportunity products' inline editable grids when the "Quantity" or "Price per unit" were modified.

The Dynamics 365 for Marketing July 2019 update is rolling out now

The July 2019 update of Dynamics 365 for Marketing is rolling out now!

This update includes a few new features, plus plenty of performance and stability improvements.

We’ll be rolling out the update on a region-by-region basis, and we expect it to be available to all regions by mid-July 2019.

This update installs version 1.35.4825.0 of the Dynamics 365 for Marketing solution.

For more information about this product version, including known and recently fixed issues, see the Dynamics 365 for Marketing readme page.

Release Notes for Project Service Automation Update Release 9

The latest update for the Project Service Automation application for Dynamics 365.

This release includes some important improvements to quality, performance, and usability.

This release is compatible with Dynamics 365 9.x.

Project Service Automation (V bug fixes include:

  • Fixed: Time Entry grid – On first load, callbox for new button appears before grid loads
  • Fixed: Update utilization view to show dates in User’s CRM time zone
  • Fixed: Solution conflicts with jQuery
  • Fixed: Unable to delete Invoice Line Detail if corresponding Project Contract Milestone has been deleted

For more information about this product version, including known and recently fixed issues, see the Project Service Automation Update Release Note 9.

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Additional News

Microsoft Dynamics 365 Banking Accelerator is now generally available

The Microsoft Dynamics 365 Banking Accelerator, now generally available, includes an industry-standard data model that enables banking and financial organizations to rapidly build intelligent, data-driven financial services solutions across retail and commercial lines of business, accelerating time to value for a range of competitive customer scenarios.

The  banking data model extends the Common Data Model to provide a shared and consistent metadata definition for common banking and financial industry data elements including loans, mortgages, referrals, branch details, collateral, deal, limit, facilities, and more.

For more information on the Dynamics 365 Banking Accelerator, review Video: Demo - Microsoft Banking Accelerator: Dynamics 365, Azure, Common Data Service, Teams, Power BI, PowerApps, Flow & Virtual Agent and for more advanced insights this github post on Industry Accelerators.

PowerApps ISV Studio is now available for public preview!

Dynamics and PowerApps ISVs can now see a consolidated view of your published Dynamics Customer Engagement apps with cross tenant application insights to monitor and support your apps. You can see your install base, tenants that tried and failed to install your app and your package versions across tenants and environments.

The features include:

App Metrics

Through the lens of each application you published to AppSource, you can gain insight into cross tenant adoption patterns. Out of your successful package installs, you can see how many of them are Prod vs Sandbox, their tenant locations, their package versions by tenants. You can also see the install attempts (Success vs Failures) by tenant in the last 28 days.

Tenant Metrics

Adoption patterns are also accessible from a tenant perspective. Form the Home page, you can navigate to the tenant specific metrics of your apps, where you can monitor successful app installs by environment. Additionally, you can assess how many of the package installs are Prod vs Sandbox, their locations and package versions in the selected tenant.

For more information, review the Power Apps Community blog post.

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Training Corner

Best Practices for Unified Service Desk Deployment and Upgrade

As a Unified Service Desk administrator, you are tasked with either fresh deployment of Unified Service Desk or on an upgrade of the Unified service Desk client or solution bits, for your organization. For such deployment exercise, it is a necessity that you follow the guidelines to minimize the impact and increase the agent productivity.

For more information, review this post on Dynamics 365 blog.

UI Test Automation Options

Testing automation is going to be broken in 2 parts.

See UI Automation testing options specifically for D365:

1-    Canvas App – Plans are to enable UI Automation testing feature natively in Power Apps Portal and it will be supported by technical support just like Solution Checker feature.

For more information, review this article on Microsoft documentation website.

2-    Model Driven Apps – This is external UI Automation testing suit written by our Power Apps Feature Team but it is NOT supported by technical support. All the questions should be routed and handled at GitHub forum. There will be new version of this released as Power Apps versions progresses.

For more information, review this post on github.

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