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Featured News

Microsoft Business Applications Launch Event

New features and capabilities in the 2020 release wave 2 for Dynamics 365 and Microsoft Power Platform.

Sales Release highlights 

  • Sales Usability Enhancements – Watch Now
  • Flexible Forecasting Configuration – Watch Now
  • Forecasting and Predictive scoring – Watch Now

Customer Service Release highlights 

  • Email and Timeline usability improvements – Watch Now
  • Real-Time language translation of messages – Watch Now

Field Service Release highlights 

Dynamics 365 and Common Data Service Terminology Updates

Common Data Service has been renamed to Microsoft Dataverse

  • Effective November 2020, Microsoft has recently announced changes to the terminology used with Common Data Service in Dataverse to be more intuitive and make its usage more productive.
  • As a reminder, Dynamics 365 applications also use Common Data Service to store and secure the data they use.

This means that these changes are relevant to all Dynamics 365 applications as well.

  • Some terminology in Microsoft Dataverse has been updated. For example, entity is now table and field is now column.

Check out the Terminology Updates here.

D365 Online |  Deprecations | Awareness

See below the list of the most recent deprecations with deadlines in 2021

Legacy web client is deprecated for D365 Online

On December 4, 2020, the legacy web client will no longer be available.

  • Organizations should make the transition to the Unified Interface as soon as possible to take advantage of Microsoft’s ongoing investments in reliability, performance, and functionality.

Suggested actions. What to do?

What happens to my environment after the December 4, 2020 deadline passes?

  • If you are still using the legacy web client on December 4, 2020, we will automatically transition your environment/organization to Unified Interface.
  • This process will be applied by geographic location in alignment with a typical update cycle timeframe.
  • Customers will receive communication on their tenant transition date.

Additional Helpful resources are available here.

Organization data download filters for mobile offline are deprecated

  • Effective February 2021, Organization data download filter option that filters the data when you set up mobile offline are deprecated.
  • We recommend that you start preparing your organization and move relevant data filters from Organization data download filter to the offline profile option, which lets you determine what data will be available when users work in offline mode.

For more information, see Create a mobile offline profile.

Once the old filter criteria has been moved to offline profile, you can clear or delete the filters set in Organization data download filter.

TLS RSA cipher suites are deprecated

  • Beginning March 1, 2021, customers can only use our standard cipher suites. This change impacts your clients and servers that communicate with our servers, for example, syncing emails from your Microsoft Exchange server, running outbound plug-ins, using native (local) clients to access our servers.

Dynamics 365 Home is deprecated

  • Dynamics 365 Home users will see notification about the new location and recommendation to change browser bookmarks starting October 1, 2020.
  • After April 1, 2021, users navigating to https://home.dynamics.com will automatically be redirected to https://www.office.com/apps with a business application filter applied.

Deprecation of Office365 authentication type and OrganizationServiceProxy class for connecting to Dataverse

  • Effective February 4, 2020, the WS-Trust authentication type that is used by custom clients to connect to Dataverse is deprecated. This change affects applications that utilize Microsoft.Xrm.Sdk.Client.OrganizationServiceProxy and Microsoft.Xrm.Tooling.Connector.CrmServiceClient classes for the authentication type of "Office365".
  • To allow for transition of customers and partner applications:
    • Effective October 2020, the authentication protocol will be retired for all new tenants.
    • Effective October 2020, the authentication protocol will not be available in all new regions.
    • Effective April 2021, the authentication protocol will be retired for all new environments within a tenant.
    • Effective April 2022, the authentication protocol will be retired for all new and existing environments within a tenant.

Regional Discovery Service is deprecated

  • Effective March 2, 2020, the regional Discovery Service will be deprecated.
  • Until March 1, 2021, Microsoft will continue to provide support, security, and other critical updates for the regional Discovery Service, but won't release any additional functionality beyond what has already been announced.
  • After March 1, 2021, the regional Discovery Service won't be available.

Some client APIs are deprecated

  • Deprecated Client API: ClientGlobalContext.js.aspx
  • Replacement Client API: None
  • Comments:
    • The ClientGlobalContext.js.aspx page is deprecated and scheduled to be unavailable after October 1, 2021.
    • Alternative methods to access global context information will be available before April 1, 2021.

Reminder | For the full list on deprecation check out the Important changes (deprecations) coming in Power Apps, Power Automate, and model-driven apps in Dynamics 365 page on Microsoft docs.

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Updates & Releases

Manage Updates | General availability deployment

General Availability deployment & Dynamics 365 release schedule

  • Check out Dynamics 365 and Power Platform Release Plans to learn more about new features to be released in the release waves.
  • After a release wave is generally available, all environments will be automatically turned on to receive mandatory updates which will enable the early access features and the general available features of a release.
  • Tips: Stay Informed with Message Center notifications for Dynamics and PowerApps HERE

Microsoft Dynamics 365 Online Release

For the latest Microsoft Dynamics 365 release notes, visit Released Versions of Dynamics 365 for Customer Engagement


  • Service Update naming convention has been revised to clarify the link between the version number and Service Update number.
  • For example, Service Update 150 will now correspond to version number 150xx.
  • Occasionally a Service Update will be canceled and all associated fixes will be rolled into a subsequent Service Update.
  • For this reason, Service Update numbers may not always increase incrementally.
  • The Service Updates for Dynamics 365 online version 9.1 are now available in some regions and coming soon to others.
  • To determine which version your organization has applied, check your Microsoft Dynamics 365 Online version number.
  • Click the gear icon in the upper-right corner, then click About.

Service Update 264 ( or higher) resolved issues including in this list below and much more:

  • Platform Services
    • In the Customer Service Hub, the timeline did not update with saved changes after case creation.*
  • Unified Interface
    • Changes made to text boxes would revert when using the mouse to navigate out of the box.
    • When creating three personal dashboard views for an entity, only two were displayed.
    • Records would not display when loading the Home Page Grid with Editable Grid Instance.

Service Update 261 ( or higher) resolved issues including this list below and much more:

  • Platform Services
    • Flows with a “Trigger condition” set to “Delete” and a “Postpone until” date did not trigger.
  • Unified Interface
    • Records would not display when loading the Home Page Grid with Editable Grid Instance.*
    • The Phone Call control in the unified interface was unresponsive.
    • The icon for “Service Activity” within the activities grid was missing.

Microsoft Dynamics 365 On-premises Updates

For the latest Service Updates for Dynamics 365 on-premise version 8.2 and 9.0, visit Service Updates

The Service Updates for Dynamics 365 on-premise version 8.2 and 9.0 are now available in some regions and coming soon to others.

These cumulative update rollups include all the hotfixes that were released for limited distribution.

Cumulative updates available for Microsoft Dynamics CRM 9.0

Service Update 0.22 ( – November 2020) resolved issues including:

  • Repaired Functionality
    • A timeout error occurred when provisioning language packs.
    • An error occurred when opening an existing app in the Unified Interface (UCI).

Portal Capabilities for Microsoft Dynamics 365 Releases

For the latest Portal capabilities, visit Latest Portal capabilities

Version Check and Upgrade Information

  • To determine the version of a particular portal deployment, please reference to this KB #3166126.
  • For instructions on how to upgrade the solutions within Dynamics 365 when a newer version is available,

please reference to this KB #3192042.

Latest Portal Capabilities Update-

To know the release schedule please check Office 365 message center for release schedule in your geographical region.

This article describes the features and enhancements that were included in this update, as well as the scope of the release.

For a full list of all portal updates released to date and their corresponding KB articles,

please reference this KB article.

The latest Portal host Version 9.2.10.x resolves the following issues and more:

  • Related Record Filtering defined on lookups is not working correctly when a 1:n relationship is used to filter records.
  • Unable to search datetime field in dd/MM/yyyy format when using search functionality in entity list.
  • Month chart does not honor the sorted order defined in the chart for link entities.

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Additional News

PowerApps | Making the Timeline control maker more productive

  • Power Apps team has extended the configuration capabilities for the timeline control in the new Power Apps form designer experience.
  • The intent of our work has been to expose configuration that is used to enable our out-of-box timeline experience, which will in turn empower you, as our makers, to adjust the experience to best suit your business scenarios.

Learn more about this new configuration capability here.

Power Apps | What’s New in Power Query and Dataflows in Power Apps – November 2020

  • We have released lots of new Power Query & Dataflows features in Power Apps, enabling users to seamlessly bring their data into the Common Data Service –
  • Here’s a recap of all the features added or improved in this period:
    • Data Transformations and Query Editor enhancements
    • New and Enhanced Connectors
    • Dataflows Management

The following post provides details on the What’s New in Power Query and Dataflows in Power Apps.

Power Apps | Azure API Management connector on the Power Platform

We are pleased to announce that developers can now leverage Microsoft Azure API Management in Dataverse for Teams.

  • This will further amplify their pro-code component and unlock access to any Microsoft cloud hosted Service with just a few clicks to empower citizen developers to build apps using components that were previously only available through code.
  • We are introducing Azure API Management connectors as a way to quickly publish Azure API Management backed APIs to the Power Platform for easy discovery and consumption, dramatically reducing the time it takes to create apps connecting to Azure services.

Read more about API Management and how to export to Power Platform here.

Power Apps | Manage Microsoft Dataverse for Teams environments

Microsoft Dataverse for Teams – now generally availableempowers users to build custom apps, bots, and flows in Teams by using Power Apps, Power Virtual Agents, and Power Automate in Microsoft Teams.

  • When a team owner adds this capability to their team, a Microsoft Power Platform environment with a

Microsoft Dataverse for Teams database is created and linked to their team.

  • Dataverse for Teams honors the existing data governance paradigms of Microsoft Power Platform and enables access control in the Teams Admin Center.

To learn more about how to:

  • Govern environment creation
  • Monitoring Dataverse in Teams Capacity and Usage
  • Managing Data Loss Prevention policies
  • Teams Admin Center Controls

Read more details on this page on Power Automate blog

Power Apps Portal | Upcoming Changes in Power Apps Portal Trial Subscriptions for Dynamics 365

Check the upcoming changes in Power Apps Portal Trial Subscriptions HERE

  • As part of Power Apps portals launch in October 2019, we introduced the capability of creating multiple capacity based portal trials from Power Apps maker portal (read about this process here).
  • However, for Dynamics 365 trial customers we had continued to bundle a single addon based portal trial which could be provisioned from Dynamics 365 admin center (now Power Platform Admin center).
  • As part of our latest release, we are merging these two trial experiences into a single integrated trial experience from Power Apps Maker portal (make.powerapps.com) for both Power Apps and Dynamics 365 customers.
  • This change will open the ability for Dynamics 365 customers to create multiple portal trials in a single tenant and will provide ability to try out various portal templates which extends the functionality of Dynamics 365 applications to external customers.
  • For customers who are already using an addon portal trial with Dynamics 365 trial subscription, changes will take place.

Power Apps Portal | Manage page permissions from portals Studio

Check how to manage permissions from portal Studio HERE

We are happy to announce a new and improved way to mange web page permissions from within the portals Studio.

Power Automate Desktop November 2020 update

  • We are very excited to announce that the Power Automate Desktop November 2020 update has been released!
  • Important updates have taken place in this release, including improved productivity, development capabilities and accessibility.
  • Productivity enhancements
    • A system tray icon is now available for Power Automate Desktop
    • Runtime notifications are available during flow execution
    • Changing environments in the console is now possible even when having the flow designer open
    • Running a flow from the console is now possible when its flow designer is open
    • Erroneous flows are now properly handled in the console
  • Development enhancements
    • A second level of error handling is introduced in the flow designer
    • Web element images are now captured properly during web recording
    • Command bar icons are now always visible

Read more details on this page on Power Automate blog.

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Training Corner

Common Data Service | Learning Corner | Finding all Audit enabled Tables

Finding all audit enabled tables and columns for your Common Data Service environment

  • As a best practice in maintaining your Common Data Service environments, it is important to review your audit configurations at the table and column levels to ensure you are only auditing records that are necessary.
  • This will prevent excessive growth of your audit partitions.
  • If you are wondering what I mean by table and columns, see this post.

For full details , check out this page on Dynamics 365 Community blog.

Common Data Service & Power Automate | Learning Corner | Using Connection References with Power Automate and Common Data Service

Connection references are solution-aware components that contain a reference which associates the connector used and the flow it resides in.

  • Using Connection References with Power Automate and Common Data Service
    • When importing a solution that contains a flow from one environment to the other, this prevents you from needed to open the flow and re-establish connections.
    • In this case, we will focus on the Common Data Service(current environment) connection reference.

For full details on Connection References with Power Automate on How it works, Known Issues and Limits, check out this page on Dynamics 365 Community blog.

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December Monthly Update

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