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Featured News

2021 release wave 1 plans for Dynamics 3655 and Power Platform now available

  • On January 27,2021, we released the wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities that are planned to be released between April 2021 and September 2021.
  • Why is it important:
    • Provide customers visibility on what is coming next to plan for deployment.
    • Begin discussions to prepare for new capabilities.
    • Reminder that the 2021 release wave 1 plans will be continually updated as new disclosures are made public.

Key Dates & Early Access Availability for the 2021 Release Wave 1

  • Here are the key dates and roadmap for the 2021 release wave 1.
  • Early access 2021 Release Wave 1 is available as of February 1, 2021.




Release plans available

January 27, 2021

· Learn about the new capabilities coming in the 2021 release wave 1 (April 2021 – September 2021) across Dynamics 365 and Microsoft Power Platform.

Early access available

February 1, 2021

· Test and validate new features and capabilities that will be a part of the 2021 release wave 1, coming in February, before they get enabled automatically for your end users.

· We recommend doing this in sandbox environments outside of your standard ALM process involved environments (ie: Dev, Stage, Prod).

· You can view the list of Dynamics 365 early access features and Microsoft Power Platform early access features now.

Release plans available in 11 additional languages

To be announced

· The Dynamics 365 and Power Platform release plans published in Danish, Dutch, Finnish, French, German, Italian, Japanese, Norwegian, Portuguese (Brazilian), Spanish, and Swedish.

General availability

April 1, 2021

· Production deployment for the 2021 release wave 1 begins. Regional deployments start on April 2, 2021.

Model-driven app push notifications is available

  • Now, you can also send push notifications to model-driven apps using Power Automate.
    • With our updated Power Apps Notifications connector, you can direct users straight to a specified page or section of your app – like the relevant entity view or form.
  • These notifications work with the Power Apps mobile app that runs both canvas and model-driven apps
  • The same Power Automate connector can also be used in flows to create push notifications for the new Field Service Mobile app (Dynamics 365) .

Learn more on how this works by going to this page on Power Apps.

Monitor in Power Apps is General Available.

Monitor is a tool that offers makers a true low-code approach through a rich troubleshooting experience that does not require any complicated setup such as plug-in installations, or configuration settings.

  • Now, we are excited to announce this tool is generally available (GA).
  • We have introduced a new collaborative troubleshooting capability “Connect User” in Monitor to better facilitate team collaboration and troubleshooting.
  • This feature has started rolling out and is available in all commercial and government clouds today. Let us look at the new capabilities for Monitor.

Learn more by going to this page on Power Apps blog.

Dynamics 365 Customer Engagement (on-premises) – Report Authoring Extension support

Dynamics 365 Customer Engagement v8.2 (on-premises)- End of Mainstream support

  • Mainstream support for v8.2 (CRM 2016) ends on January 12, 2021.
  • The 2.26 release is the last planned monthly update. After January, only Security and Legal (compliance) hotfixes will be released.

Check out this page for more details.

D365 Online |  Deprecations | Awareness

See below the list of the most recent deprecations with deadlines in 2021

IE 11 support for Dynamics 365 and Microsoft Power Platform is deprecated

In line with already public Microsoft 365 and Azure DevOps announcements, you probably have received  a message in the Message Center announcing we will no longer be supporting Internet Explorer 11 (IE 11) after August 17, 2021.

  • This will impact customers who use Dynamics 365 and Microsoft Power Platform products that are designed to be used through an Internet Explorer 11 interface.
  • After August 2021, Internet Explorer 11 won't be supported for such Dynamics 365 and Microsoft Power Platform products. We recommend that customers transition to Microsoft Edge.

For the complete list of products impacted by this change and transitioning from Internet Explorer 11 to a supported browser, see.

FAQ: Internet Explorer 11 deprecation for Dynamics 365 and Microsoft Power Platform Products.

Low-density headers in model-driven apps won't be supported with the 2021 release wave 2

  • With the upcoming 2021 release wave 2 (public preview in August 2021 and GA in October 2021), the low-density header option, and runtime experience won't be supported in model-driven app forms.

Refer to the Microsoft docs to understand Why is it needed and Action required.

Form footers in model-driven app won't be supported with the 2021 release wave 2

  • With the upcoming 2021 release wave 2 (public preview in August 2021 and GA in October 2021), form footers won't be supported in a model-driven app form.

Refer to the Microsoft docs to understand Why is it needed and Action required.

App Source: Deprecation of Attachment Management Add-on for Dynamics 365 using Azure Blob storage

  • Attachment Management solution is a popular add-on feature to Dynamics 365 Sales/Customer Services to manage notes and email attachments using Azure blob storage.
  • Enables business users to optimize use of Dynamics 365 Sales/Customer Services storage and retrieve files on-demand through Dynamics 365.
  • This solution is built on Dynamics 365 and seamlessly works on Dynamics CRM 2016 and above.

By June 2021, this solution will deprecate from App Source.

  • Recommended to move Default Dataverse File storage by providing Consent in Blob storage settings page for the existing Users of this solution.
  • Once the Consent accepted by the Customer then all the solution related Create/Update Plug ins will be disabled and start move all the new notes/activity mime attachments to default file storage.
  • Product team will start migrating the old attachments to Default File storage in back end.
  • Additional details are available here.

Refer to the document for next steps.

Organization data download filters for mobile offline are deprecated

  • Effective February 2021, Organization data download filter option that filters the data when you set up mobile offline are deprecated.
  • We recommend that you start preparing your organization and move relevant data filters from Organization data download filter to the offline profile option, which lets you determine what data will be available when users work in offline mode.

For more information, see Create a mobile offline profile.

Once the old filter criteria have been moved to offline profile, you can clear or delete the filters set in Organization data download filter.

TLS RSA cipher suites are deprecated

  • Beginning March 1, 2021, customers can only use our standard cipher suites. This change impacts your clients and servers that communicate with our servers, for example, syncing emails from your Microsoft Exchange server, running outbound plug-ins, using native (local) clients to access our servers.
  • Customers must upgrade their servers before March 1, 2021. For more information about configuring TLS Cipher Suite order, see Manage Transport Layer Security (TLS).

Dynamics 365 Home is deprecated

Dynamics 365 Home users will see notification about the new location and recommendation to change browser bookmarks starting October 1, 2020.

Deprecation of Office365 authentication type and OrganizationServiceProxy class for connecting to Dataverse

  • Effective April 2021, the authentication protocol will be retired for all new environments within a tenant.
  • Effective April 2022, the authentication protocol will be retired for all new and existing environments within a tenant.
  • Effective February 4, 2020, the WS-Trust authentication type that is used by custom clients to connect to Dataverse is deprecated.
  • This change affects applications that utilize Microsoft.Xrm.Sdk.Client.OrganizationServiceProxy and Microsoft.Xrm.Tooling.Connector.CrmServiceClient classes for the authentication type of "Office365".

More information: Deprecation of Office365 authentication type and OrganizationServiceProxy class

Regional Discovery Service is deprecated

  • Customers must transition to using the global OData V4 Discovery Service before March 1, 2021.
  • Until March 1, 2021, Microsoft will continue to provide support, security, and other critical updates for the regional Discovery Service, but won't release any additional functionality beyond what has already been nnounced.
  • After March 1, 2021, the regional Discovery Service won't be available.

More information: Modify your code to use global Discovery Service.

Some client APIs are deprecated

  • Deprecated Client API: ClientGlobalContext.js.aspx
  • Replacement Client API: None
  • Comments:
    • The ClientGlobalContext.js.aspx page is deprecated and scheduled to be unavailable after October 1, 2021.
    • Alternative methods to access global context information will be available before April 1, 2021.
Reminder | For the full list on deprecation check out the Important changes (deprecations) coming in Power Apps, Power Automate, and model-driven apps in Dynamics 365 page on Microsoft docs.

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Updates & Releases

Manage Updates | General availability deployment

General Availability deployment & Dynamics 365 release schedule
  • Check out Dynamics 365 and Power Platform Release Plans to learn more about new features to be released in the release waves.
  • After a release wave is generally available, all environments will be automatically turned on to receive mandatory updates which will enable the early access features and the general available features of a release.
  • Tips: Stay Informed with Message Center notifications for Dynamics and PowerApps HERE

Microsoft Dynamics 365 Online Release

For the latest Microsoft Dynamics 365 release notes, visit Released Versions of Dynamics 365 for Customer Engagement


  • The Service Updates for Dynamics 365 online version 9.1 are now available in some regions and coming soon to others.
  • To determine which version your organization has applied, check your Microsoft Dynamics 365 Online version number.
  • Click the gear icon in the upper-right corner, then click About.

Important Note:

Following Service Update 270, we are updating the version numbering format from 9.1.0.xxxxx to 9.2.xxxxx.xxx.

We are making this change to better differentiate the version numbering for each deployed version.

Service Update numbering will now reflect the third numerical group within the version number.

For example, version 9.2.20122.xxx will correspond to "Service Update 20122"

Service Update 21014 (9.2.21014.0010 or higher) resolved issues including this list below and much more:

  • Platform Services
    • When creating an appointment invite in Exchange, duplicate invite notifications were sent after the second synchronization cycle.
    • When adding an email address from a shared mailbox, the address was not synchronized with the shared mailbox.
  • Unified Interface
    • When reflow was applied, text content within the owner lookup menu was not visible in the Sales app.
    • When zoom settings were set to 400%, all available options for the "change in view" button were not visible.
    • Lookup fields could not be edited when browser zoom was set to 90%.*

Service Update 21012 (9.2.21013.00101or higher) resolved issues including in this list below and much more:

  • Platform Services
    • An error occurred when enabling an entity for offline mode on mobile devices.
    • An error occurred when transitioning an unmanaged solution to a managed solution during a solution upgrade
  • Unified Interface
    • Lookup fields could not be edited when browser zoom was set to 90%.
    • Not all results were visible when searching with browser zoom set to 200% or more.
    • In the Business Process Flow designer, when adding BPF stages, the "Add Stage" flyout was sized incorrectly.

Microsoft Dynamics 365 On-premises Updates

For the latest Service Updates for Dynamics 365 on-premise version 8.2 and 9.0, visit Service Updates

Cumulative updates available for Microsoft Dynamics CRM 9.0

Service Update 0.24 ( – January 2021) resolved issues including:

  • Repaired Functionality
    • Issue with the Audit Summary view filter not showing correctly.
    • White space display issue on editable sub-grid.
    • Unexpected error displaying cases on TimeLineWall.
    • Upgrade of BulkOperation Activities from v8.

Cumulative updates available for Microsoft Dynamics CRM 8.2

Important Note:

Mainstream support for v8.2 (CRM 2016) ended on January 12, 2021.

Public lifecycle information is available at version at Dynamics CRM 2016 – Microsoft Lifecycle

Service Update 2.26 ( – January 2021) resolved issues including:

  • Repaired Functionality
    • Ability to show or hide the Dynamic Pivot Table export functionality

Portal Capabilities for Microsoft Dynamics 365 Releases

For the latest Portal capabilities, visit Latest Portal capabilities - Read the Potential Breaking Change section for awareness.

Version Check and Upgrade Information

  • To determine the version of a particular portal deployment, please reference to this KB #3166126.
  • For instructions on how to upgrade the solutions within Dynamics 365 when a newer version is available, please reference to this KB #3192042.

Latest Portal Capabilities Update-

To know the release schedule please check Office 365 message center for release schedule in your geographical region.

This article describes the features and enhancements that were included in this update, as well as the scope of the release.

For a full list of all portal updates released to date and their corresponding KB articles, please reference this KB article.

The latest Portal host Version 9.2.10.x resolves the following issues and more:

  • Related Record Filtering defined on lookups is not working correctly when a 1:n relationship is used to filter records.
  • Unable to search datetime field in dd/MM/yyyy format when using search functionality in entity list.
  • Month chart does not honor the sorted order defined in the chart for link entities.

Important Note: Potential Breaking Change

As part of this release we are updating various client libraries used in portals. If you have taken dependency on functionality of these libraries for custom code, please validate this release. Jquery is updated to - We are using jquery-migrate-3.1.0.js to handle API's which may have been deprecated or have a change in behavior in Jquery 3.0 version as compared to Jquery 1.12 version. Custom JavaScript code may show some warnings in the browser console which should be fixed by updating the custom code. However, if you have custom javascript code on portal using deprecated Jquery Api's from older Jquery versions (<1.10), then they might not behave properly after the upgrade. More details can be read here. Bootstrap js is updated to 3.4.1 JQueryUI is updated to 1.11.4 CKEditor is updated to 4.11.4

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Additional News

Power Apps | New Model Driven Apps controls, deprecation of old controls

  • First added to UCI apps in Dec of 2019, the new Toggle control will replace the current Flip Switch control.
    • The Toggle uses Microsoft Fluent UI, which are modern controls and style for the modern web.
    • The properties are mostly the same except we’ve additionally added support for nulls “—” which the previous Flip Switch did not support. The style is much tighter and now is customizable (it reacts to the current theme).
  • The Calendar control V2 brings a much needed refresh to UCI vs the existing calendar.
    • Also based on Fluent UI, the Activities calendar is a direct copy of OWA’s calendar design.
    • The new calendar control is also accessible, mobile and allows for items to be created directly from the control.
  • As these controls are GA now, we’re announcing deprecation of the deprecation of the Flip Switch and Calendar Control (V1).
  • We’ll also be deprecating some gauge controls, Linear Slider, Radio Knob, Arc Knob, Linear Gauge; along with the Website Preview control and the MultiSelectPicklistControl (v1)
  • The deprecated controls in existing apps won’t be replaced with new ones automatically and will continue to work within existing forms and views.
  • However, you will no longer be able to add the old controls to new forms and views as of 2021 Release Wave 1.

Check out this page on Power Apps blog for more details.

Power Apps | Editing related records on a main form in a model driven app

  • In a model-driven app there are multiple ways that you can work with records on a form including related tables in read only mode with a Quick View form, creating or editing a record using a main form dialog (MFD) or creating a record using a Quick Create form.
  • We are pleased to announce a new preview feature that extends multi-entity experiences and provide the capability for a maker to add a related table main form as a component directly onto another table main form.
  • For example, if you want to directly edit a primary contact’s information on an account form, you can easily do this with the new form component.

To find out more, check out this page on Power Apps blog.

Power App | Announcing the General Availability of Geospatial Features in Power Apps

  • We announced the general availability of geospatial features in Power Apps, which include both the Address Input and the Interactive Map Component.
  • Geospatial features empower app makers to introduce location-based capabilities into their apps to visualize and update geospatial data using tools they are already familiar with.
  • Geospatial components, powered by Azure Maps services, can now be added with the ease of drag-and-drop and with low code development.

To find out more, check out this page on Power Apps blog.

Power Apps | Introducing intelligence in relevance search.

  • Relevance search is becoming more intelligent through the infusion of machine learning.
  • We are sharing some new capabilities, which will continue to evolve with increasing usage:
    • Spelling check: If a search query is misspelled, relevance search will attempt to find close matches based on what was typed.
    • Recognizing common abbreviations and acronyms: Relevance search will recognize common abbreviations and acronyms in search queries. The abbreviations and acronyms supported will grow over time.
    • Better understanding: Relevance search will try to better understand the query by applying common knowledge, recognizing frequently used synonyms, and limited natural language understanding that will expand over time.
  • Review the documentation for more information about relevance search. If you are enabling relevance search for the first time, you can review how to configure searchable data here.

Read more details on this page on Power Apps blog.

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Training Corner

Power Apps | Learning Corner | On Boarding User External user to tenant through Power Apps portal

  • On boarding users to a tenant have always been a challenge. Various solutions exist in the market and needs to be customized as per business processes. Customizing will add to the problem of maintenance of Code.
  • In this blog, we are going to cover “No Code Solution” Design.
    • Covering up on the aspects of inviting a new user or an external user to a Tenant and providing seamless onboarding of external user to the PowerApps Portal.
    • Walkthrough of the post will help you to perform below operations which can be leveraged in most of the user on boarding scenarios:
      • Add external user to a Tenant.
      • Add external user to the Customer PowerApps Portal.
      • Send invitation emails to the end user.

For full details, on this page on Power Apps blog.

Power Apps | Share Dataverse for Teams apps beyond a team

  • Previously, apps built on Dataverse for Teams could only be played by other members within a team.
  • Now, we’re introducing broad distribution apps within Dataverse for Teams.
    • With broad distribution apps, you can take an app that was built within a Teams team and share it with others inside of your company.
    • This makes it possible for a centralized development team to build an app on top of Dataverse for Teams and then share it with a bunch of users who don’t belong to the original development team.

For full details on How it works, check out this page on Power Automate blog.

Dynamics 365 Product Readiness | How to prepare for Microsoft Certification Exams

  • Check out this blog for guidance on how to prepare for Microsoft Certification Exams and demonstrate your ability to embrace new technology and adapt to the rapid pace of change in the Technology industry.

Dynamics 365 On-Premises | Set of Best practices for a Dynamics 365 On-Premises deployment

Here us a list of good documentation and best guidance for a Dynamics 365 On-Premises deployment.:


Coming soon!