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Featured News

Dynamics 365 and Common Data Service Terminology Updates

Common Data Service has been renamed to Microsoft Dataverse

  • Effective November 2020, Microsoft has recently announced changes to the terminology used with Common Data Service in Dataverse to be more intuitive and make its usage more productive.
  • As a reminder, Dynamics 365 applications also use Common Data Service to store and secure the data they use.

This means that these changes are relevant to all Dynamics 365 applications as well.

  • Some terminology in Microsoft Dataverse has been updated. For example, entity is now table and field is now column.

Check out the Terminology Updates here.

D365 Online |  Deprecations | Awareness

See below the list of the most recent deprecations with deadlines in 2021

App Source: Deprecation of Attachment Management Add-on for Dynamics 365 using Azure Blob storage

  • Attachment Management solution is a popular add-on feature to Dynamics 365 Sales/Customer Services to manage notes and email attachments using Azure blob storage.
  • Enables business users to optimize use of Dynamics 365 Sales/Customer Services storage and retrieve files on-demand through Dynamics 365.
  • This solution is built on Dynamics 365 and seamlessly works on Dynamics CRM 2016 and above.

By June 2021, this solution will deprecate from App Source.

  • Recommended to move Default Dataverse File storage by providing Consent in Blob storage settings page for the existing Users of this solution.
  • Once the Consent accepted by the Customer then all the solution related Create/Update Plug ins will be disabled and start move all the new notes/activity mime attachments to default file storage.
  • Product team will start migrating the old attachments to Default File storage in back end.
  • Additional details are available here.

Refer to the document for next steps.

Legacy web client is deprecated for D365 Online

On December 4, 2020, the legacy web client is no longer available.

  • All Dynamics 365 Sales/Customer Services Customers should have made the transition to Unified Interface by now to take advantage of Microsoft’s ongoing investments in reliability, performance, and functionality.
  • Reach out to your Microsoft resources for questions.

Additional Helpful resources are available here.

Organization data download filters for mobile offline are deprecated

  • Effective February 2021, Organization data download filter option that filters the data when you set up mobile offline are deprecated.
  • We recommend that you start preparing your organization and move relevant data filters from Organization data download filter to the offline profile option, which lets you determine what data will be available when users work in offline mode.

For more information, see Create a mobile offline profile.

Once the old filter criteria has been moved to offline profile, you can clear or delete the filters set in Organization data download filter.

TLS RSA cipher suites are deprecated

  • Beginning March 1, 2021, customers can only use our standard cipher suites. This change impacts your clients and servers that communicate with our servers, for example, syncing emails from your Microsoft Exchange server, running outbound plug-ins, using native (local) clients to access our servers.

Dynamics 365 Home is deprecated

  • Dynamics 365 Home users will see notification about the new location and recommendation to change browser bookmarks starting October 1, 2020.

Deprecation of Office365 authentication type and OrganizationServiceProxy class for connecting to Dataverse

  • Effective April 2021, the authentication protocol will be retired for all new environments within a tenant.
  • Effective April 2022, the authentication protocol will be retired for all new and existing environments within a tenant.
  • Effective February 4, 2020, the WS-Trust authentication type that is used by custom clients to connect to Dataverse is deprecated.
  • This change affects applications that utilize Microsoft.Xrm.Sdk.Client.OrganizationServiceProxy and Microsoft.Xrm.Tooling.Connector.CrmServiceClient classes for the authentication type of "Office365".

Regional Discovery Service is deprecated

  • Until March 1, 2021, Microsoft will continue to provide support, security, and other critical updates for the regional Discovery Service, but won't release any additional functionality beyond what has already been announced.
  • After March 1, 2021, the regional Discovery Service won't be available.

Some client APIs are deprecated

  • Deprecated Client API: ClientGlobalContext.js.aspx
  • Replacement Client API: None
  • Comments:
    • The ClientGlobalContext.js.aspx page is deprecated and scheduled to be unavailable after October 1, 2021.
    • Alternative methods to access global context information will be available before April 1, 2021.

Reminder | For the full list on deprecation check out the Important changes (deprecations) coming in Power Apps, Power Automate, and model-driven apps in Dynamics 365 page on Microsoft docs.

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Updates & Releases

Manage Updates | General availability deployment

General Availability deployment & Dynamics 365 release schedule

  • Check out Dynamics 365 and Power Platform Release Plans to learn more about new features to be released in the release waves.
  • After a release wave is generally available, all environments will be automatically turned on to receive mandatory updates which will enable the early access features and the general available features of a release.
  • Tips: Stay Informed with Message Center notifications for Dynamics and PowerApps HERE

Microsoft Dynamics 365 Online Release

For the latest Microsoft Dynamics 365 release notes, visit Released Versions of Dynamics 365 for Customer Engagement


  • Service Update naming convention has been revised to clarify the link between the version number and Service Update number.
  • For example, Service Update 150 will now correspond to version number 150xx.
  • Occasionally a Service Update will be canceled and all associated fixes will be rolled into a subsequent Service Update.
  • For this reason, Service Update numbers may not always increase incrementally.
  • The Service Updates for Dynamics 365 online version 9.1 are now available in some regions and coming soon to others.
  • To determine which version your organization has applied, check your Microsoft Dynamics 365 Online version number.
  • Click the gear icon in the upper-right corner, then click About.

Important Note:

Following Service Update 270, we are updating the version numbering format from 9.1.0.xxxxx to 9.2.xxxxx.xxx.

We are making this change to better differentiate the version numbering for each deployed version.

Service Update numbering will now reflect the third numerical group within the version number.

For example, version 9.2.20122.xxx will correspond to "Service Update 20122"

Service Update 20122 (9.2.20122.00101 or higher) resolved issues including in this list below and much more:

  • Platform Services
    • When creating an entity using the reserve entity feature, the Tabular Data Stream (TDS) views were not updated.
  • Unified Interface
    • Activities entities displayed the ActivityPointer icon instead of their own icon.
    • On mobile, the service tab was not loading within a Booking Entity while online.*
    • A bottom scroll bar remained for collapsed panels in multisession mode.

Service Update 270 ( or higher) resolved issues including this list below and much more:

  • Platform Services
    • When creating an email with an attachment, the attachment was not synchronized with Exchange.*
    • When an email recipient was not listed in Outlook, the sender was listed in the "To" field.*.
  • Unified Interface
    • After clearing a filter on a form, the filter remained.
    • When using the app in offline mode, newly added entities did not sync.
    • When two Quick Forms were within a single form, both Quick Forms shared identical labels which prevented automated expansion of multi-line text fields.

Microsoft Dynamics 365 On-premises Updates

For the latest Service Updates for Dynamics 365 on-premise version 8.2 and 9.0, visit Service Updates

The Service Updates for Dynamics 365 on-premise version 8.2 and 9.0 are now available in some regions and coming soon to others.

These cumulative update rollups include all the hotfixes that were released for limited distribution.

Cumulative updates available for Microsoft Dynamics CRM 9.0

Service Update 0.23 ( – December 2020) resolved issues including:

  • Repaired Functionality
    • Emails from unresolved senders could not be manually resolved
    • Email signature within Dynamics CRM were not working as expected
    • Forms were not properly rendered when assigned to a business unit
    • Scheduled Report Filter Snapshot Settings were not being Saved
    • Unable to save a Task record with Custom field lookup field against QueueItem entity
    • Critical security updates.

Cumulative updates available for Microsoft Dynamics CRM 8.2

Service Update 2.25 ( – December 2020) resolved issues including:

  • Repaired Functionality
    • Email body is truncated due to a regular expression
    • Critical Security Updates

Portal Capabilities for Microsoft Dynamics 365 Releases

For the latest Portal capabilities, visit Latest Portal capabilities - Read the Potential Breaking Change section for awareness.

Version Check and Upgrade Information

  • To determine the version of a particular portal deployment, please reference to this KB #3166126.
  • For instructions on how to upgrade the solutions within Dynamics 365 when a newer version is available,

please reference to this KB #3192042.

Latest Portal Capabilities Update-

To know the release schedule please check Office 365 message center for release schedule in your geographical region.

This article describes the features and enhancements that were included in this update, as well as the scope of the release.

For a full list of all portal updates released to date and their corresponding KB articles,

please reference this KB article.

The latest Portal host Version 9.2.10.x resolves the following issues and more:

  • Related Record Filtering defined on lookups is not working correctly when a 1:n relationship is used to filter records.
  • Unable to search datetime field in dd/MM/yyyy format when using search functionality in entity list.
  • Month chart does not honor the sorted order defined in the chart for link entities.

Important Note: Potential Breaking Change

As part of this release we are updating various client libraries used in portals.

If you have taken dependency on functionality of these libraries for custom code, please validate this release.

Jquery is updated to -

We are using jquery-migrate-3.1.0.js to handle API's which may have been deprecated or have a change in behavior in Jquery 3.0 version as compared to Jquery 1.12 version. Custom JavaScript code may show some warnings in the browser console which should be fixed by updating the custom code.

However, if you have custom javascript code on portal using deprecated Jquery Api's from older Jquery versions (<1.10), then they might not behave properly after the upgrade.

More details can be read here.

Bootstrap js is updated to 3.4.1

JQueryUI is updated to 1.11.4

CKEditor is updated to 4.11.4

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Additional News

Microsoft Dataverse support for Power BI Direct Query reaches general availability

We are very happy to announce that Microsoft Dataverse support for Power BI Direct Query has reached general availability status.

  • We are very happy to announce that Microsoft Dataverse support for Power BI Direct Query has reached general availability status.
  • With the combination of the new Dataverse connector for Power BI and tabular data stream (TDS) endpoint, Power BI users have more options when connecting to Dataverse environments, including Dataverse for Teams.
  • The endpoint enables better relationship discovery in the Power BI dataset model.
  • The new connector supports Direct Query providing real-time data and support for the Dataverse security model.
  • In addition, complex data types, such as lookups, choices, and currency are flattened for easy consumption in the model.

To find out more, check out the documentation: View entity data in Power BI.

PowerApps | Considerations for optimized performance in Power Apps

Performance considerations as you build your Power Apps Canvas App.

  • When you build a Power Apps canvas app there are many different data sources you can choose to use such as SharePoint, Microsoft Dataverse, SQL (on-premises), Azure SQL (online), Excel, and others like Oracle.
  • Depending on the data source and connectors you choose in your canvas app, there are different performance optimizations you can apply.

Click HERE to learn more about:

  • How data calls travel in Power Apps.
  • Common performance issues.
  • Issue types per data source.

Power Apps | General Availability of Power BI reports as system dashboards in model-driven apps

Power BI dashboard in a model-driven app is GA!

  • We are excited to announce the generally availability of Power BI dashboard in a model-driven app that was introduced in an early release as a preview feature.

Learn more about creating and embedding Power BI reports.

Power Apps | Power Apps portals capacity consumption Reporting is now available

Power Apps Portals Reports in Power Platform admin center

  • Administrators can now get visibility of their Power Apps portals logins and page views consumption by downloading these reports from the Power Platform admin center.
  • These Excel-based reports allow you to look at the capacity consumed in a 30-day period preceding the selected date.
  • Where to see the reports?
    • Available via the Power Platform admin center, these reports can be accessed from the Capacity menu by going to Download reports action.

Read more details on this page on Power Automate blog

Power Apps | New AI Builder capabilities are now generally available

We are happy to announce that two AI builder preview capabilities are now generally available.

  • Two AI Builder capabilities are GA. Both new capabilities can be found under the Prediction model card in AI Builder.
  • One of them is prediction of multiple outcomes, and the other is prediction of a numerical field.
  • These new features make the prediction model richer, and be able to solve more business problems for you.
  • Previously, AI Builder prediction model could predict binary outcomes, such as whether a shipment would arrive on time or not.
  • Now you can use it to predict more than 3 outcomes, like will a shipment arrive early, on-time or late. You can also predict a number, like how many days it would take to close a customer ticket.
  • With the release of these capabilities, they’re now considered premium features. You will need an AI Builder add-on license or an active trial to use them.

More information: Overview of the prediction model – AI Builder | Microsoft Docs

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Training Corner

Pro Dev | GitHub | Learning Corner | GitHub connector features for Power Platform

See How the GitHub Connector makes it possible to build self service CI/CD apps using Power Apps and  Power Automate

  • With GitHub Connector, you can create a GitHub repo, create a pull request, merge a pull request, compare commits, trigger a GitHub actions workflow and much more from Power Apps and Power Automate.
  • The GitHub connector works perfectly with the GitHub Actions for Power Platform released in preview recently.
  • The create a repository dispatch event can be used in Power Automate or Power Apps to trigger a GitHub actions workflow in your repo.

For full details, See how to set it up on this page on Power Apps Pro Dev blog.

Power Automate | Learning Corner | Process invoices with AI Builder (Preview)

We are happy to announce the introduction of a new prebuilt AI model in AI Builder in Preview

  • Traditional invoice processing can be a very cumbersome and time-consuming.
  • Between all the manual data entry, approval workflows, and auditing, there are many pain points across the end-to-end process.

We are happy to announce the introduction of a new prebuilt AI model in AI Builder: Invoice processing.

Now available in preview, you can test the feature right away, no trial or subscription required.

  • To learn more about the prebuilt invoice processing AI model, you can refer to this documentation page.
  • The Get started with invoice processing in AI Builder module in Microsoft Learn is also a great way to learn how you can easily use Artificial Intelligence to speed up your invoice processes at your company.

For full details on How it works, check out this page on Power Automate blog.

Power Automate | Learn how to automate your business process

We launched a new set of documents to help learn and guide on how to automate business processes

  • Do you want to use Power Automate to automate your business processes but don’t know where to start?
  • Are you a pro developer looking for the best practices for planning and delivering a business process automation or RPA project.
  • Or are you a Power Platform expert on your team who wants to help other people in your organization thoughtfully plan and execute a project with Power Platform?

You can jump to one of the five main sections as described below for guidance:

For full details on How it works, check out this page on Power Automate blog.


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