Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. Up your game with a learning path tailored to today's Dynamics 365 masterminds and designed to prepare you for industry-recognized Microsoft certifications.
Visit Microsoft Learn
2020 release wave 1Discover the latest updates and new features to Dynamics 365 planned through September 2020
Release overview guides and videos Release Plan | Preview 2020 Release Wave 1 TimelineWatch the 2020 Release Wave 1 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
April 2, 2020 marks the official start of the 2020 release wave 1, kicking off the deployment of new applications and hundreds of new capabilities and updates across Microsoft Dynamics 365 and Microsoft Power Platform.
Watch the virtual launch event for the Dynamics 365 and Microsoft Power Platform 2020 release wave 1
Now Available on-demand
—for demonstrations of some of the new Dynamics 365 and Power Platform capabilities spanning customer engagement, commerce, and supply chain management. For a complete list of new capabilities, please review the Dynamics 365 and Power Platform 2020 release wave 1 plans.
The Microsoft Business Applications Virtual Launch Event includes:
REMINDER to the Dynamics 365 release schedule timelines for the Wave 1 automatic updates deployment region by region.
For more information, see this page on Microsoft 365 blog.
Get ready for our new digital event experience, with opportunities to hear from Microsoft executives, learn from experts, and connect with your Dynamics & Power Platform community.
Watch on-demand sessions from the summit HERE.
Explore the full line up of sessions and speakers HERE.
April was a big month for Power Apps, with 2020 Release Wave I updates rolling out.
Here’s an overview of some the key priorities for us in these updates:
Power Apps & Microsoft Teams. Now you can bring your apps to Teams mobile and leverage context from within Teams.
Common Data Service is the most powerful platform for low code: Now you can easily work with large images and files from CDS in any Power App.
Power Apps mobile has all your apps. The new Power Apps mobile app now allows you to open canvas and model driven apps together from a single launching point, and the model-driven experience has been tuned for mobile users.
Higher Quality apps with testing and debugging tools: We’ve continued to invest and roll out tools that help makers build faster and more reliable apps and deliver higher quality experiences to their end users.
Unified Interface provides a great experience out of the box. We’ve continued to upgrade the Unified Interface to make working with grids, forms and lookups easier for end users.
For more details, check this page on PowerApps blog.
With the latest update of PowerApps Portal, many of the latest enhancements are rolling out in April/May 2020. These enhancements include:
Simplified themes in Portal Design Studio
Makers can now create themes for portals in Portal Design Studio. A set of preconfigured themes is available to be directly used with the portal. More details about the capabilities can be found here
Simplified Portal identity provider configuration (public preview)
One of the key capability of portals is to be able to enable variety of identity providers such as Azure Active Directory and Azure Active Directory B2C and authentication protocols such as OpenID Connect, OAuth 2 (e.g. Microsoft, Google, LinkedIn, Twitter, Facebook can be configured via OAuth 2) and SAML 2.0. More details about the capabilities can be found here
Custom Entity Search
One of the most requested features is the ability to search custom entities through Portal Global Search. More details about the capabilities can be found here
Power Apps portals General availability in France
Makers will now be able to create portals for environments which are created in France Region.
The Dynamics 365 Marketing May 2020 update includes several feature enhancements including a revamped form capture experience, performance upgrades, and bug fixes.
For more details, check this page on Microsoft docs.
Several AI Builder preview model types are becoming generally available.
Generally available models are considered production ready. The following models have become generally available on April 2nd, 2020:
We announced the public preview of a range of new Power Platform Data Loss Prevention (DLP) policy capabilities.
The new capabilities include:
We announced the release of AppSource checker now available in ISV Studio (public preview), helping make the certification process faster and more efficient.
For more details, see this page on PowerApps blog.
We announced the preview release of controls that support the new File and Image data type for use in UCI Model driven Apps for the web.
The latest wave of updates to Microsoft Dynamics 365 Customer Service, Omnichannel for Customer Service, and Microsoft Dynamics 365 Customer Service Insights includes intelligent and productivity-enhancing features to help your teams stay focused on customer success in any business climate.
The highlights from this release focus on three key areas:
For more details, see this page on Microsoft 365 blog.
Microsoft Dynamics 365 Online Release
For the latest Microsoft Dynamics 365 release notes, visit Released Versions of Dynamics 365 for Customer Engagement.
Service Update naming convention has been revised to clarify the link between the version number and Service Update number. For example, Service Update 150 will now correspond to version number 150xx. Occasionally a Service Update will be canceled, and all associated fixes will be rolled into a subsequent Service Update. For this reason, Service Update numbers may not always increase incrementally.
The Service Updates for Dynamics 365 online version 9.1 are now available in some regions and coming soon to others. To determine which version your organization has applied, check your Microsoft Dynamics 365 Online version number. Click the gear icon in the upper-right corner, then click About.
Service Update 174 (220.127.116.1103 or higher) resolved issues including:
Service Update 171 (18.104.22.16802 or higher) resolved issues including:
Service Update 168 (22.214.171.12401 or higher) resolved issues including:
The Service Updates for Dynamics 365 on-premise version 8.2 and 9.0 are now available in some regions and coming soon to others. These cumulative update rollups include all the hotfixes that were released for limited distribution.
Cumulative updates available for Microsoft Dynamics CRM 9.0
Service Update 0.15 (126.96.36.199 – April 2020) resolved issues including:
Cumulative updates available for Microsoft Dynamics 365 8.2
Service Update 2.17 (188.8.131.52- April 2020) resolved issues including:
Version Check and Upgrade Information
Latest Portal Capabilities Update
The latest Portal host Version 9.2.2.x resolves the following issues and more:
Microsoft Dynamics 365 Field Service and Microsoft Dynamics 365 Remote Assist can help organizations provide proactive service at the speed, volume, and quality customers expect, while reducing latency and cost burdens of onsite service. To drive these key business outcomes, we’ve invested in the following areas for the 2020 release wave 1:
To further support our customers in meeting these challenges, we’re offering Dynamics 365 Remote Assist free of charge for up to six months for customers implementing a Remote Assist solution in response to COVID-19. Contact your Microsoft sales representative to activate the offer today. For more details, read this page on Dynamics 365 blog.
As an extension of the column filtering capability on grids, comes advanced filtering, with which you can create powerful filters and expressions to dissect your data and save them as personal views.
For more details, read this page on Microsoft Dynamics blog.
Power Apps 2020 release wave 1, introduced an Intuitive column filtering on grids in unified interface.
Review this page on PowerApps blog for more details.
Traditionally, the legacy web client has required certain custom extensions on onload event, ribbon rules evaluation or custom controls to return synchronously, meaning developers were forced to use synchronous requests when requesting data from remote sources.
In an effort to improve customer experience and satisfaction, the Unified Interface performance team has identified synchronous network requests as one of the biggest contributing factors to slow page load times and user interactions.
In Unified Interface, we’ve taken steps to ensure asynchronous communication is supported.
See as example:
We highly encourage customers and partners to use this new approach.
For more details, read this page on PowerApps blog.
With Power Automate & PowerApps growing at a rapid rate, here are some interesting monitoring guidance put together by Dynamics 365 Customer Engagement in the Field Engineer on various topics. It includes:
Frequent questions get asked for a summary of resources to share with customers on their Power Platform journey.
Below is a set of curated links to help novice, intermediate and advanced users as they take this journey with us.
The post on PowerApps blog includes these sections:
Business Applications communities