I will be facilitating a online workshop for the Microsoft CRM User Group Community on May 31st on Selling Your CRM Project Internally. Details are below

Join this repeat of a popular CRMUG Summit workshop to learn how other CRM user are getting buy in for their project. Many CRM leaders and project managers struggle with getting buy-in for their CRM projects and long-term support from management and end users. This is a non-technical session designed to help these CRM project managers and leaders to better understand the true value of CRM to their organizations, as well provide them with a strategy (and set of tools) to help sell CRM internally. This session is based on the integration of the best practices in business processes, people skills development, Microsoft CRM and complementary technologies. http://www.crmug.com/events/sellinternally053112