There’s still time to register for The CRMUG® Event happening soon in Rome.  The CRMUG Event, hosted by the Microsoft Dynamics® CRM User Group (CRMUG), is focused on helping you be more productive with Dynamics CRM.  You'll meet and learn from local Dynamics CRM users and experts, find answers to your specific Dynamics CRM challenges, build your network, and have an opportunity to provide product feedback to Microsoft.


The CRMUG Event
31 Jan - 1 Feb 2013
Microsoft Rome
Registration fee: €249 

Learn more at


The CRMUG Event Agenda

Thursday 31 January


Opening General Session (Andreas Kraemer, Wells Fargo, CRMUG Board Chair)


Networking Break


CRM Adoption: Confessions of a CRM Addict (Neil Benson, CRM MVP)

Building Custom Workflows (Giorgio Garcia-Agreda, CRM MVP)


Networking Reception


Friday 1 February


Sales Pipeline Management & CRM Analytics for the Rest of Us (Andreas Kraemer, Wells Fargo)

Troubleshooting & Improving Outlook with Your Dynamics CRM Instance (Online or On-premise) (Giorgio Garcia-Agreda, CRM MVP)

Team Development in Dynamics CRM (Shan McArthur, CRM MVP)


CoreMotives: Marketing Power for Microsoft Dynamics CRM

QGate: The Benefits and Advantages of CRM and Phone Integration for Everyone

Experlogix: Increase Quote and Order Accuracy and Speed with a Product Configurator


Networking Lunch


Microsoft Conduit (Product Feedback Session)

Deep Dive into Building and Maintaining Dynamics CRM 2011 Dashboards (Adam Vero, Meteor IT LTd., CRM MCT)

Agile CRM: Applying the Scrum Methodology for Deployment (Neil Benson, CRM MVP)


Sales, Marketing, and Other Tips & Tricks for using Dynamics CRM (Online and On-premise) (Adam Vero, Meteor IT Ltd.. CRM MCT)

MVP Chat - Ask the Experts (Shan McArthur, CRM MVP)


Closing Keynote Session – “The Road Ahead” (Microsoft Product Team)


Click here to view session descriptions.

The CRMUG Event is designed for Dynamics CRM users in every role, including Sales, Marketing & Service, CRM Administrators, IT Professionals, Developers, and Executives. Educational content will cover both Online and On-premise deployments.


The Dynamics CRM User Group (CRMUG) is an independent global community of Microsoft Dynamics CRM users, partners and experts who network, learn, exchange ideas and provide feedback to Microsoft via live and virtual events, continuing education programs, and a vibrant online community. Learn more at