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I am new to Crm 2011, I try to create a campaign when i get to add targeted products level, I couldn't find "Add existing product" button , and same for "add existing marketing list" button although I have created a marketing list.
any help is appreciated
If you cannot find the "Add existing" button.
It seem you don't have privilege for Product and Campaign relationship and as well Marketing List. This is not about the data, you've created before separately, but about security role.
Can you check the privilege for Product, Campaign, and Marketing List, especially Append and Append To?
To check, can you try using system admin then try again.
Thank you for your fast answer. I changed the privilege "Append" and "Append To" of campaign, marketing list and product to "organization"
but the problem still persist.
What if the Product and Marketing List write privilege?
I changed them also, still not working even on admin privilege.
Is there anyone hide the ribbon visibility?
Thank you Aileen buttons where hidden
Finally, you found that issue.
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