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CRM version 4.0 - On Premise
Does anybody have an easy way of finding where the CRM email router has been installed. We think the service needs re-starting but we cannot identify where it has been installed. The servers we have checked don't seem to have it, yet it is being used for an incoming support mailbox. We checked the registry, services.msc, SQL, Deployment Manager. Is there a simple command/way to give us an idea of where it is?
Email router generally sits on a machine connects to crm and exchange. there may not be any reference to it in the database. but you could try to do a sql database profiling to see where the connection is originating from.
Same way, see if you could determine this from the exchange server side?.
The email server computer account will be in the PrivUserGroup security group in Active Directory.
Hopefully it should stand out, but of course if it has been installed on a server doing another job (such as CRM app server, or SQL) it may be less obvious. If you see your email server name in here, I suspect it will have been installed on that.
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