Personalized Community is here!
Quickly customize your community to find the content you seek.
Have questions on moving to the cloud? Visit the Dynamics 365 Migration Community today! Microsoft’s extensive network of Dynamics AX and Dynamics CRM experts can help.
2023 Release Wave 1Check out the latest updates and new features of Dynamics 365 released from April 2023 through September 2023
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Community | FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Upcoming TechTalks | All TechTalks
Is it possible to open a contact record in the mobile app and view the emails tracked to this contact? I can see all other aspects of the "Social Pane" except for emails.
Are you sure you're not looking at "Open Activities"? Emails are never Open, they're always "closed". But they're definitely in the mobile app.
Thanks for your reply, Wayne.
I've tried multiple default, system views (including all activities and closed activities) as well as my own custom email view. Unfortunately, no emails appear in any of the views. Email is mobile-enabled.
Are you using the old "Express" mail or the current mobile app? You'll need the current mobile app.
I am using the current mobile app.
Business Applications communities