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We only have basic information in CRM (clients, contracts, contract lines, cases, and activities) and simply want to remove all the developer customizations from the previous company. Is there a simple way to do this? It appears the process to manually update code is quite complicated since we do not have a developer on staff.
What is the size of the data?
Do you, currently, use Custom entities, apart from the above mentioned Business Entities (OOB)?
Thanks for the reply Gopalan. We have under 3,000 accounts. A backup database size is approximatly 7GB. I hope that answers your first question. As to your second question, we do not use any of the customizations that were added into CRM.
As you do not want to keep the previous customizations, then it should be ok to go ahead with new version without upgrade path.
If you wanted to delete all plugin customizations, it should be simple enough:
- Get pluginregistration tool from SDK, connect to CRM, and delete those plugins (BUT only delete your custom plugins)
None of that would involve coding, though (but there is a risk you'll loose some functionality which you are actually using and which is covered by those customizations)
Alex, thanks for the suggestions - I'll look into that tool.
Thanks for sharing the info, Alex. Will definitely look into it further.
It should not have come back - wondering how it looks like, though. Maybe you could post a screenshot of what you tried that did not work.
Did you click "ok" and, then, "save" on the form after that?
Alex, yes I have clicked "ok", "save", and even "publish customizations" yet it automatically comes back
No idea, that's just not how it is supposed to be.
I would probably try going to the form properties and removing the library from there..
If nothing works, you can try doing it directly from the customization.xml file (export the solution, unzip, open that file, find the reference, remove, package everything back to zip file, re-import)
But it's all about trying to do the same in a different way
Figured out the issue. Google Chrome was being used which didn't delete the reference properly. Using IE everything worked as expected. Thanks for the assistance
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