Personalized Community is here!
Quickly customize your community to find the content you seek.
Have questions on moving to the cloud? Visit the Dynamics 365 Migration Community today! Microsoft’s extensive network of Dynamics AX and Dynamics CRM experts can help.
2021 Release Wave 2Discover the latest updates and new features releasing from October 2021 through March 2022.
2021 release wave 2 plan
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Community | FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Upcoming TechTalks | All TechTalks
Could some one can help me that Activities button getting grayed out so that users can't add new activities form Account , contact etc.
The problem is solved when IIS reset but want to know the reason if updates in client machine causing the issue.
If you clear the IE Cache on the client machine - do you still have this problem? If it is only solved by an IISReset then I suspect there might be something wrong with the MetadataCache on the CRM Server.
Do you have multiple CRM Organizations running on that deployment?
Thanks for your reply , Yes IE Cache did not solve the issue but IIS reset solved the issue and it was not for single user for multiple users. Does any windows security update cause the issue ? if it is why IIS reset solving the issue.
is there any way to clear the Metadata Cache with out IIS reset??
You can recycle the CRMAppPool or you can change a security role (add or remove privileges), Publish new customizations, etc
Do you have multiple organizations running on that deployment? You would need to identify which one is causing the issue.
Business Applications communities