Personalized Community is here!
Quickly customize your community to find the content you seek.
Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. Up your game with a learning path tailored to today's Dynamics 365 masterminds and designed to prepare you for industry-recognized Microsoft certifications.
Visit Microsoft Learn
2020 release wave 1Discover the latest updates and new features to Dynamics 365 planned through September 2020
Release overview guides and videos Release Plan | Preview 2020 Release Wave 1 TimelineWatch the 2020 Release Wave 1 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
One of our mailboxes is generating duplicate queue items in its queue. The other mailboxes/queues function without problems.
When I check the duplicate queue items in detail, I only see a difference in the Created/Modified by (delegate) fields:
The cause of the problem could be that someone gave the mailbox Dynamics access rights a little while ago. But that has been solved already. Besides that the configuration of the environment has not been changed (MS updates maybe)...
What I checked so far:
Unfortunately this is a production queue, so I cannot recreate it.
It is a Dynamics online (Version 1710 (188.8.131.5251) ) with Exchange online environment.
Anyone has a suggestion?
Thanks a lot!
Business Applications communities