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I have created Workflow on Email entity to convert the emails fields to Lead.
I'm stuck on to convert and filter the mail body (Description) to different CRM Fields.
using Dynamic crm 2016 version.
Any suggestions or advise to filter and convert to lead fields from Mail description????
I don't think you can parse/filter the email body field in workflow.
You might need to create custom workflow which will accept input parameter as email body and parse it in c# then return fields value as output parameter.
Use these output parameters to map the field to lead entity.
You could directly map email body to lead description field if you don't want to use custom workflow.
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