Personalized Community is here!
Quickly customize your community to find the content you seek.
Have questions on moving to the cloud? Visit the Dynamics 365 Migration Community today! Microsoft’s extensive network of Dynamics AX and Dynamics CRM experts can help.
2022 Release Wave 1 PlanDynamics 365 release plan for the 2022 release wave 1 describes all new features releasing from April 2022 through September 2022.
2022 release wave 1 plan
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Community | FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Upcoming TechTalks | All TechTalks
I'm helping a user who wants to create a detailed Word Template for Case. They're trying to include Case Resolution () in the template, but it isn't populating in the downloaded Word Document. I don't think this is an error in using a repeating element for the following reasons.
If I go to a Case and select "Download Template" from the menu, I'm able to see Case Resolution in the 1:N Relationship list.
I can select the relationship from the above list, but it doesn't populate when downloading the Word document. I noticed that if I go to the Settings area and create a new Document Template, I don't see the relationship listed in the Select Entity dialog. I think this indicates that something funny is going on with this relationship and that's why it isn't populating in the downloaded Word document.
Here's a screenshot of the relationship on the Case entity from make.powerapps.com. Why isn't Incident_IncidentResolutions an option for use in the Word Template on Case?
Business Applications communities