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The current active key (KeyType : CrmTicketKey) is expired. This may indicate that a key is not being regenerated correctly. Current Active Key : CrmKey(Id:XXXX-XXXX-XXXX-XXXXXXX, ScaleGroupId:00000000-0000-0000-0000-000000000000, KeyType:CrmTicketKey, Expired:True, ValidOn:03/18/2022 13:21:20, ExpiresOn:03/20/2022 13:21:20, CreatedOn:03/18/2022 13:21:20, CreatedBy:NT AUTHORITY\NETWORK SERVICE. Key Setting : CrmKeySetting(Id:XXXXX-XXXXXX-XXXXX-XXXXXXXX, KeyType:CrmTicketKey, KeyLength:128, KeyGenerationInterval:24, KeyTimeToLive:48, CryptoTimeToLive:24, Algorithm:HMACSHA256, ArchiveLength:1, Enabled:True, ActiveKeys:[ScaleGroupId=00000000-0000-0000-0000-000000000000,ActiveKeyId=XXXXXXXX-XXXX-XXXXX-XXXXXXXX])
We are facing this issue in our Production environment and not in our UAT environment. We have checked many different ways but no use can anyone suggest how to handle this issue?Thank you .
Hope you are well.
Please, refer for these articles:
Thanks from replying !
Article that you have shared is referring to "CrmWRPCTokenKey" but we are getting the error message for "CrmTicketKey". I didn't understand both are same or different?
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