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This CRM server crashed completely - so a new server is in place with the same config (SBS Premium 2003). I have back ups of the old CRM DB's (ORG_MSCRM and ORG_METABASE) - I successfully imported (by using the db restore function in the enterprise manager) these databases into the new install of SQL w/ SP4 and can query the DB's fine.
Now I am doing a fresh custom install of CRM on the new server (w/ out exchange). When I get to the DB part it see's the previous databases and populates them automatically (good sign). But when it does the last step of checking requirements it fails with the message "One or more Microsoft CRM groups do not exist".
I thought the install would auto create these so I tried creating them manually with no success, but eventually found that the issue might be because the old groups (stored in the DB that I'm trying to recover) have different ID's (created by the different active directories). I tried some tinkering to get them working together again with no success.
My main questions are 1. am I going about this the right way - I have a fresh server with and old CRM DB should I be doing it this way or perhaps a different "recover mode" method exists or even set up a fresh install with empty db's and import my data more manually? 2. If I am doing it the right way (restoring old DB's then with the fresh install telling it to use existing db's) - how can I get around the groups do not exists error?
I know the groups are:
But I still think the underlying issue with that these are stored in the old DB with the old active directories unique id's.
Any help would be much appreciated, thanks.
Would it be better to start with a completely fresh install (with a fresh db) then trying to import the old database after its been installed? Or should I try to change the current values in the old database of the group id's with the newly created ones in this example? www.c7solutions.com/.../crm-30-disaster-recovery.aspx
Try the current values in the db. With crm 3.0 if i recall correctly your only option is a recover/install. You can't start wiht a fresh install and import the database unlike crm 4/2011.
Thanks for the response Alex. 1. Do you know how to get to the "recover" mode? When boot I have two options Install CRM and Install CRM w/ exchange. 2. "try the current values in db" do you mean grab the values from the db and then edit my new active directory using a tool to change the uniqueID that are in my db ie: UserGroupID.
Got it working using: www.c7solutions.com/.../crm-30-disaster-recovery.aspx thanks Alex. One thing to note in the article it has you change the BuildVersion - but for me I had to keep it as the old one.
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