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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by Judy_IW 10

In Dynamics 365 CRM, I've given the Sales Manager security role the Organization level access to Account, Lead, Opportunity, and Contact. However, t...

6
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Microsoft Dynamics 365 | Integration, Dataverse, and general topics

Posted on by LadislavWagner 0

Hi everyone, We are encountering an unusual issue regarding the visibility of custom JavaScript code sections(as in screenshot) within one of our ...

0
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Supply chain | Supply Chain Management, Commerce

Posted on by CU22011535-2 10

Copilot AI summaries are working correctly in our UAT/Sandbox environment, but in Production they are not generating and show ‘AI summary unavailabl...

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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by FB-07011219-0 2

Hi, I would like to activate Smart Assist in my Customer Service Workspace. All AI settings are also enabled in the Admin Center, but Smart Assist...

1
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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by HL-29010910-0 0

When trying to personalize form in Customer Insights - Journeys, the custom color is cancelled upon saving.  Any tips on how to keep the custo...

1
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Microsoft Dynamics 365 | Integration, Dataverse, and general topics

Posted on by Marlboroboy123 0

IsIs there anyway that I can use these apps on an Android phone

0
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Small and medium business | Business Central, NAV, RMS

Last replied Posted on by Juliem 393

Hi,   We have migrated one of our client from Nav 2018 to BC SaaS recently. We started fresh which means that not a lot of data was brought ...

5
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Small and medium business | Business Central, NAV, RMS

Posted on by JG-29012100-0 0

Hi  I have a situation In Production Environment the Update users from Microsoft 365 is greyed out In Production Environment when I try to l...

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Microsoft Dynamics 365 | Integration, Dataverse, and general topics

Last replied Posted on by CU28012023-0 0

implement business rule to auto calculate the due date(formula is end date+15days)

2
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Microsoft Dynamics 365 | Integration, Dataverse, and general topics

Last replied Posted on by DM-29011315-0 0

Hello,   I am the Accounting and IT leader for a 400M USD auto parts supplier in the midwest.  We need to move away from Great Plains ve...

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